About this role
Work Broker | Auckland South Region | Multiple Opportunities
- Permanent Full-time (37.55 hours per week)
- Salary range: $79,200 – $95,873
- Locations: Papatoetoe, Māngere, Mānurewa Service Centres
Partner with employers. Create opportunities. Deliver real impact.
Work Broker roles are regionally focused. While each role has a primary service centre, travel across the Auckland South region may be required based on business needs.
About the role | Mō te tūnga:
As a Work Broker, you'll play a key role in connecting people with sustainable employment opportunities while helping employers build the workforce they need.
Working across Auckland South, you'll develop strong relationships with employers, industry groups, and community partners to identify job opportunities and create pathways into employment for MSD clients. You'll spend much of your time engaging directly with businesses, understanding their workforce needs, promoting MSD employment services, and matching suitable candidates to available opportunities.
This is a highly relationship-focused role. Success comes from your ability to build trust, develop networks, identify opportunities, and influence positive outcomes for both employers and job seekers. No two days are the same, and you'll have the opportunity to make a tangible difference in the lives of individuals, whānau, and communities across the region.
This role would suit people with experience in recruitment, account management, sales, business development, employer engagement, labour market services, or other customer-focused environments where building relationships and achieving results are critical to success.
Ko te mahi | What you'll be doing
Employer engagement and partnerships
- Build and maintain relationships with employers to create employment opportunities
- Understand workforce needs and identify suitable hiring solutions
- Promote MSD employment initiatives, products, and services
- Support employers through recruitment, onboarding, and retention activities
Recruitment and placement
- Connect suitable candidates with employment opportunities
- Advocate for clients and promote their strengths to employers
- Work closely with Case Managers to achieve sustainable employment outcomes
Collaboration and delivery
- Work with Labour Market teams and regional stakeholders
- Maintain accurate records and manage multiple workstreams
- Share labour market insights and employer feedback across teams
What you bring | Ōu pūmanawatanga
- Experience in recruitment, sales, account management, business development, labour market engagement, or similar relationship-focused roles
- Confidence building relationships, identifying opportunities, and influencing outcomes
- Strong networking, communication, and stakeholder management skills
- Ability to manage competing priorities and deliver results in a fast-paced environment
- Resilience, adaptability, and a solutions-focused approach
- Strong organisational skills and attention to detail
- Commitment to supporting positive employment outcomes for clients and whānau
- A full NZ Driver Licence and ability to travel across the Auckland region
Position Description | He Whakaahuatanga Tūnga
To understand more about the role and whether it is the right fit for you, take some time to read through the position description. You can spy and paste the link into your browser: https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/work-broker.docx
Salary | Utu-ā-tau: $79,200.00 - $95,873.00
Starting salary is aligned to relevant skills, knowledge, and work experience.
In your cover letter, please answer the following question (maximum 1,500 characters):
Q1: Describe a time you built a relationship with an employer, client, or stakeholder that resulted in a successful employment, recruitment, or business outcome. What was your approach and what was the result?
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Applications close | Ka kati ngā tono hei te: 11.59pm Friday 23 October 2026
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About us | Mō mātou
The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
How to apply | Me pēhea te tuku tono
Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.
All applications must be made online. If this is not possible or if you have any queries, please contact the Manager Regional Employment on [email protected]
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining us | Ko te hono mai
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.