QA Engineer

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

The Quality Engineer is responsible for ensuring assigned T1 factories and subcontractors comply with Crocs quality standards, processes, and policies throughout product development and production. The Quality Engineer drives timely resolution of quality issues, supports effective quality control execution, and works closely with factory teams to strengthen the quality management system and promote a strong quality-ownership mindset. The Quality Engineer will report to the Quality Manager.

What You'll Do

- Drive quality issue resolution across development, trials, DMF/A activities, and new-style risk assessments.

- Manage product standards, QA sampling plans, testing matrices, first-batch evaluations, and AQL final inspections.

- Communicate complaints, returns, failure analysis, corrective actions, and closure status with key stakeholders.

- Maintain quality control systems, SOP compliance, line audit discipline, and quality tool deployment.

- Track supplier quality performance (KPI), Crocs requirement compliance, B/C-grade product control, and disposition status.

What You'll Bring to the Table

- College graduate with a minimum of 4 years of quality engineering or inspection experience in the footwear industry.

- Strong knowledge of footwear development, commercialization, materials, and shoemaking processes.

- Effective communication, negotiation, teamwork, and stakeholder coordination skills.

- Proactive, responsible, detail-oriented, and willing to learn new knowledge and quality practices.

- Proficient in Microsoft Office and English communication; Mandarin Chinese is preferred.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

Job Category: Corporate