Director of Developing Communities

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .

Job Description

Associa Mid-Atlantic is growing, and I am looking for a dynamic leader whos ready to help shape the future of developing communities across PA, NJ, DE.
This is a full-time hybrid role (3 days in office 2 days remote/travel) based in my King of Prussia office. This role is perfect for someone who loves the fast-paced, ever-evolving world of developing communities.

Think of this role as part strategist, part community builder, part operations guru with a dash of no two days are ever the same.

Role/Responsibility:
*Oversee small portfolio, and serve as the primary liaison between developers, boards, residents, and internal teams.
*Lead, support, mentor and train managers overseeing developing communities
*Guide new community launches, governance setup, and operational structure
*Partner closely with developers/builders to ensure smooth transitions and strong relationships
*Oversee budgets, financial performance, and operational excellence
*Drive resident engagement and retention strategies
*Coordinate with customer service, accounting, maintenance, vendors
*Resolve escalated issues and prepare reports/presentations
*Support marketing, outreach, and process improvement initiatives

? Why This Role Matters
Developing communities are where the story begins and this role ensures that story starts strong. You will help shape culture, build trust, and create the foundation for long-term community success.

If youre energized by growth, leadership, and building something meaningful from the ground up, this is your next move.

Requirements

? What You Bring
*5–7+ years managing developing communities
*7-10 years in Association management
*Strong customer service and resident relationship-building skills
*Experience with budgeting, forecasting, and financial oversight
*Solid understanding of community association or residential management
*Excellent written, verbal, and presentation communication
*Proven leadership and cross-functional collaboration experience
*Ability to analyze data, identify trends, and improve operations
*Strong organizational skills and ability to manage multiple priorities
*Proficiency with office software and association management systems
*Prior experience specifically focused on developing communities

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.