Senior Housekeeping Supervisor

Overview

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

## Job Description
The First Group Hospitality, an exclusive private members’ club in Abu Dhabi, is seeking a Senior Housekeeping Supervisor to support the delivery of exceptional cleanliness, presentation, and housekeeping standards across the club’s facilities. Responsibilities include, but are not limited to:

- Supervise and coordinate the housekeeping team across all club facilities.

- Allocate daily tasks, schedules, shift coverage, and priorities.

- Inspect restaurants, washrooms, offices, public areas, guest facilities, and back-of-house spaces.

- Ensure all areas meet luxury hospitality standards.

- Monitor team performance, attendance, grooming, conduct, and productivity.

- Train, coach, and support housekeeping colleagues.

- Assist with onboarding, performance reviews, and staff development.

- Coordinate with operations, hospitality, membership, events, equestrian, and maintenance teams.

- Support housekeeping requirements for VIP visits, private events, functions, and special occasions.

- Ensure cleaning supplies, equipment, linen, uniforms, amenities, and stock are properly maintained.

- Monitor inventory levels and report replenishment requirements.

- Follow and maintain housekeeping procedures, checklists, cleaning schedules, and inspection standards.

- Respond promptly to member, guest, and management requests.

- Ensure the safe handling, storage, and use of cleaning chemicals and equipment.

- Report maintenance issues, damage, hazards, lost property, and safety concerns promptly.

- Maintain accurate housekeeping records, inspection reports, schedules, inventories, and incident logs.

- Monitor hygiene, health, safety, pest control, waste management, and environmental standards.

- Support cost control and efficient use of housekeeping resources.

- Ensure all housekeeping services reflect the club’s luxury positioning and brand standards.

- Maintain confidentiality when handling member, guest, staff, and operational information.

- Drive continuous improvement in housekeeping standards, efficiency, and guest experience.

- Perform other housekeeping, facilities, and operational duties as required.

Desired Skill & Expertise

- Diploma or certification in Hospitality, Hotel Management, or a related field preferred.

- 3–5 years of housekeeping experience, including supervisory experience.

- Experience in a luxury hotel, resort, private club, or similar environment.

- Strong knowledge of housekeeping, hygiene, safety, and cleaning standards.

- Excellent leadership, organisation, and attention to detail.

- Good communication and team-management skills.

- Ability to manage inspections, schedules, stock, and staff performance.

- Proficient in English, with basic computer skills.

- Flexible to work shifts, weekends, public holidays, and special events.