Value & Access Team Assistant

Salary Range:
€30,500.00 - €56,600.00

Job Description Summary
#LI-Hybrid

Are you an organized, proactive professional with a passion for supporting high-performing teams? As a Value & Access Team Assistant, you will provide comprehensive administrative support to ensure the smooth operation of the department. You will coordinate processes, manage key administrative activities, support projects, and act as a trusted partner to the team. This role offers the opportunity to work in a dynamic environment where collaboration, efficiency, and continuous improvement are essential to helping Novartis reimagine medicine for patients.

Job Description

Key Responsibilities

- Provide comprehensive administrative support to the Value & Access team, ensuring business continuity and effective daily operations.
- Manage calendars, meeting coordination, travel arrangements, documentation, and other departmental administrative activities.
- Support team members and stakeholders by providing guidance on departmental processes, procedures, guidelines, and services.
- Coordinate and maintain administrative processes, ensuring efficiency, accuracy, and compliance with company requirements.
- Support continuous improvement initiatives by identifying opportunities to optimize existing processes and implement new administrative solutions.
- Manage and coordinate administrative project activities with clearly defined objectives and timelines.
- Act as a key contributor to administrative projects and special assignments, ensuring timely and high-quality execution.
- Support onboarding and integration activities for new team members and provide guidance within the administrative environment when needed.
- Coordinate office requirements, vendor interactions, and administrative contracts to ensure smooth operational support.
- Plan and organize administrative procedures and systems while driving process standardization and simplification.
- Ensure the timely reporting of technical complaints, adverse events, and special case scenarios related to Novartis products within 24 hours of receipt.
- Support the distribution of marketing samples where applicable and in accordance with local regulations and company policies.

Essential Requirements

- Bachelor's degree or equivalent experience in Business Administration, Office Management, or a related field.
- Proven experience in an administrative, executive assistant, team support, or coordinator role.
- Strong organizational and planning skills with the ability to manage multiple priorities simultaneously.
- Excellent communication and stakeholder management skills.
- Demonstrated ability to work independently and proactively in a fast-paced environment.
- Strong attention to detail and commitment to delivering high-quality work.
- Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, and Word.
- Experience coordinating meetings, travel arrangements, budgets, contracts, and administrative processes.
- Fluency in English; additional local language skills are considered an advantage.

Desirable Requirements

- Experience supporting teams within the pharmaceutical, healthcare, or life sciences industry.
- Experience in project coordination and process improvement initiatives.
- Familiarity with procurement, vendor management, or contract administration processes.

Why Novartis?

At Novartis, we are committed to transforming healthcare through innovation and collaboration. We believe our people are our greatest strength and are dedicated to creating an inclusive environment where everyone can thrive, develop, and make a meaningful impact on patients' lives.

Key Performance Indicators

- Continuous improvement of administrative processes and procedures.
- Effective planning and management of office and departmental requirements.
- Timely and accurate coordination of administrative activities and project deliverables.
- Successful management of contracts, vendors, and operational support activities.
- High level of stakeholder satisfaction and service delivery.

Benefits & Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role:  30,500.00 - 43,500.00 - 56,600.00 EUR Annual

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

You may be eligible for a company vehicle or a car allowance in accordance with the applicable local Novartis policies and guidelines.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Read our brochure to learn more about our global total rewards offering:

https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Skills Desired
Adaptability, Communication, Customer Service, Diversity Management, Knowledge Management, Organizational Knowledge, Scheduling, Time Management, Verbal Communications, Workplace Organization, Written Communication