Associate Director, Site Contracting Operations

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position Summary

The Associate Director, Site Contracting Operations provides strategic

leadership and operational oversight of the end-to-end site contracting

delivery model across assigned regions. This role leads a

multi-regional team responsible for contract execution, budget

integration, cycle-time performance, systems governance, data

accuracy, and operational risk mitigation. The Associate Director owns

the operational strategy, resource planning, workload optimization,

system adoption, process harmonization, and delivery of performance

outcomes across programs and countries. This role serves as a key

partner to Governance & Strategy (Pillar 1), Legal, Finance, RCO,

CRO partners, and Study Teams, ensuring high-quality, compliant,

predictable contracting operations that enable trial acceleration and

portfolio readiness.

Duties/Responsibilities

Strategic Operational Leadership

• Define and implement the operational strategy for regional site

contracting operations, ensuring consistent, efficient, and compliant

execution across the full contract lifecycle.

• Lead planning, prioritization, and capacity management across

multiple regions and portfolios, ensuring alignment with study start-up

targets and organizational priorities.

Drive cycle-time optimization, resource forecasting, and removal of

operational bottlenecks through proactive performance oversight.

Team Leadership & Capability Development

• Lead, coach, and develop a multi-regional operations team responsible

for contract execution, budget translation, and multilingual template

application.

• Build a high-performance culture focused on accountability, data

accuracy, operational excellence, and continuous improvement.

• Strengthen team capability through training, mentoring, and readiness

programs aligned with the evolving operating model.

Operational Governance, Quality & Risk Management

• Serve as the operational point of escalation for contracting delays,

CRO performance issues, system blockers, and process breakdowns;

drive cross-functional resolution.

• Ensure consistent application of global templates, fallback language,

governance rules, and country requirements across all operational

teams.

• Oversee quality audits, root-cause investigations, corrective actions,

and preventive measures related to contracting operations.

Systems Ownership & Data Governance

• Own operational governance of the site contracting management

system, ensuring data integrity, user adoption, and alignment with

global process standards.

• Design, maintain, and deliver performance dashboards, analytics, and

reporting packages for senior leadership, enabling data-driven

decision-making.

• Partner with IT, Digital Capabilities, and Strategy & Governance team

to define system enhancements, automation opportunities, and

integration requirements.

Cross-Functional & Enterprise Collaboration

Act as a strategic business partner to Governance & Strategy team,

providing operational insights, feasibility perspectives, and support for

escalation management.

• Collaborate with Legal, Finance, Clinical Operations, RCO,

Procurement, and CRO partners to ensure seamless integration

across functions and consistent delivery.

• Represent Site Contracting Operations in enterprise forums,

governance bodies, and cross-functional working groups.

Process Optimization & Innovation

• Lead operational improvement initiatives focused on simplification,

automation, standardization, and global harmonization.

• Implement best practices, performance frameworks, knowledge

management tools, and scalable operating mechanisms across the

contracting network.

• Drive adoption of digital capabilities, analytics, and innovative

operational models to accelerate contracting performance.

Financial & Portfolio Alignment

• Oversee linkage between negotiated budgets and operational contract

execution, ensuring accuracy, compliance, and alignment with Finance

and FMV governance.

• Support operational forecasting, portfolio resourcing, planning cycles,

and regional investment strategies aligned with clinical development

priorities

Qualifications

Specific Knowledge, Skills, Abilities

• Advanced expertise in global site contracting operations, systems,

performance management, and process optimization.

• Strong knowledge of clinical trial contracting frameworks, regulatory

standards, financial governance, FMV, and escalation pathways.

Proven ability to lead multi-regional, high-volume operational

organizations with measurable performance outcomes.

• Superior capability in data-driven decision-making, dashboard

interpretation, and operational analytics.

• Excellent stakeholder management and cross-functional influence at

senior levels.

• Experience overseeing system governance, data integrity programs,

and process automation.

• Exceptional communication, leadership presence, and

change-management capability.

Education/Experience/Licenses/Certifications

• Bachelor’s or Master’s degree in Business Administration, Life

Sciences, or related field.

• Minimum 10 years of experience in site contracting operations or

leadership.

• Leadership or management certification (preferred).

Travel

• Up to 20% travel for team management, stakeholder meetings, and

operational oversight

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:
Warsaw - PL: zł361,740 - zł438,337


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. The final compensation will be determined based on demonstrated experience and in accordance with pay equity principles and applicable employment laws.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to  [email protected] . Visit  careers.bms.com/eeo-accessibility  to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:  https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at  https://careers.bms.com/fraud-protection .

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at  [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1606784 : Associate Director, Site Contracting Operations