Senior Specialist - Smart QC & QC Projects

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Key Responsibilities

- Support the QC teams with operation of Smart QC which includes, addressing queries and support tickets, method builds, improvement projects and general run the business tasks.

- Support QC trending activities by conducting trend assessments in collaboration with relevant Subject Matter Experts (SMEs), ensuring outcomes are clearly documented and actioned. Support APQR activities.

- Support the QC teams with continuous improvement projects as part of the QC Projects team portfolio.

- Support process improvements for investigation reduction and right first time in the QC teams.

- Support Lean labs and automated scheduling tool process improvements.

- Project management of projects assigned to self, including planning, tracking, communication and escalations where needed.

- Strategically plan and implement procedures and systems to maximise operating efficiency through the use of Operational Excellence tools.

- Support of operational training activities to support efficiency and compliance across QC e.g support onboarding, delivering training and other training related requests.

- Support of tech transfers managed by the QC Projects team, where needed.

- Perform activities to support Drug Substance release e.g. tracking, data collation, where needed.

- Compliance with Standard Operating Procedures and Registered Specifications.

- Ensure any laboratory process improvements align with the BMS Safety culture.

- Approval of SOPs, Training documents etc., where required.

- Participate in regulatory agency inspections as required.

Qualifications & Experience

- Third level qualification (Degree) in Science or related discipline.

- Minimum of 2 years of experience in a pharmaceutical / healthcare laboratory or related technical function.

- Demonstrate excellent written and verbal communication skills and experience of working with teams and influencing decisions.

- A strong knowledge of laboratory operation, in particular training and testing requirements from receipt to CoA is required.

- Experience working with Smart QC and strong knowledge of it’s capabilities as a tool for QC

- Involvement in project scoping and tracking is desirable.
- Experience leading cross-functional teams and knowledge of applicable

Why you should apply

- You will help patients in their fight against serious diseases
- You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
- You’ll get a competitive salary and a great benefits package including, but not only, an annual bonus, pension contribution, family health insurance, 27 days of annual leave , access to BMS Cruiserath on-site gym and life assurance

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to  [email protected] . Visit  careers.bms.com/eeo-accessibility  to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:  https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at  https://careers.bms.com/fraud-protection .

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at  [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1607230 : Senior Specialist - Smart QC & QC Projects