About this role
Business & Performance Analyst
We are looking for a highly analytical and commercially minded Business & Performance Analyst to support our Sales & Marketing function.
The successful candidate will provide actionable business and market insights, monitor sales performance, evaluate market and competitor activities, and support strategic decision-making aimed at driving business growth and operational efficiency.
Key Responsibilities
- Prepare and analyse daily, weekly, and monthly sales and business performance reports.
- Develop dashboards to track key performance indicators, including OTIF delivery, sales forecasts, order books, backlogs, and truck residency.
- Conduct market and competitor analysis covering market share, industry trends, customer behaviour, brand perception, and customer satisfaction.
- Translate business and market data into actionable insights and recommendations for management.
- Identify emerging market opportunities, competitive developments, and industry trends.
- Support Corporate Sales with performance analysis, customer action plans, and business improvement initiatives.
- Collaborate with key stakeholders across Risk Management, SAP, Finance, and Sales to support operational and customer requirements.
- Benchmark business performance against industry competitors and identify opportunities for improvement.
- Develop and maintain market intelligence and data-gathering frameworks.
- Track and report progress on strategic and business improvement initiatives.
Requirements
- Bachelor’s degree or equivalent in Economics, Statistics, Research, Business, or a related discipline.
- Postgraduate qualification in a relevant discipline is an added advantage.
- 5 - 9 years’ relevant professional experience.
- Strong knowledge of business analysis, market research, and competitive intelligence.
- Good understanding of macroeconomic and microeconomic trends and their impact on business performance.
- Proficiency in qualitative and quantitative research techniques.
- Working knowledge of statistical and data analysis tools.
- Strong numerical, analytical, research, and problem-solving skills.
- Excellent communication, presentation, interpersonal, and negotiation skills.
- Knowledge of the cement manufacturing industry and its market dynamics, regulations, challenges, and opportunities will be an advantage.
Key Competencies
- Data Analysis & Reporting
- Business & Commercial Acumen
- Market & Competitive Intelligence
- Strategic Thinking
- Performance Management
- Stakeholder Management
- Problem Solving & Decision Support
- Communication & Presentation Skills