Collections Specialist - Spanish Speaking

Company Description

PowerPay is a financial technology company (fintech) in several vertical markets including home improvement, healthcare, recreational vehicles and more. PowerPay is building a national network of partners that offer our financing solutions to their respective clients/customers/patients. PowerPay originates and services all loans.

www.getpowerpay.com

EOE

Job Description

Our team is GROWING !!! We have a fabulous new opportunity to join the PowerPay team!
Local candidates: position currently allows for partial remote work (3 days in office / 2 days from home)
Non-local candidates: remote work is available

PowerPay , a fast-growing financial technology company, is seeking a Collections Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, gym, fun areas) and did we mention an awesome team of co-workers?

Successful candidates will be a hard-working driven individual that will be able to assist the servicing team in customer payments, collections, and review applicant credit reports.

Responsibilities:

- Service an assigned portfolio of accounts in a delinquent payment status
- Assist charge-off and collection accounts for homeowners who need payment for loan approval
- Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
- Communicate with customers for collections purposes through outbound calls, email, text, and chat
- Review customer invoices for accuracy
- Willing to help out with other back-end responsibilities and special projects as needed

Qualifications

- Must be proficient in conversing with spainish speaking clients
- Bachelor’s Degree preferred
- 1 to 2 years’ collections experience preferred
- Ability to read credit reports preferred
- Experience working with Google Drive and Microsoft Office products
- Strong analytical and negotiating skills
- Demonstrates effective listening skills

Additional Information

Benefits of working with PowerPay

- Team-centric company culture
- Growth Opportunities

All your information will be kept confidential according to EEO guidelines.