Special Events & Food Service Manager (8669)

Plans, coordinates, supervises and evaluates the day-to-day operations of the food services for special events; ensures events are well-organized and efficient; ensures guests receive excellent service during the event; responds to escalated issues and supports the planning of large events.

Supervisory / Leadership responsibilities

- Plans, schedules, assigns, and supervises the work of subordinate personnel. Supervises and ensures the continuity of special programs, meetings, and events that are well-organized, effective, and efficient.

- Represents the Kroc Center at various events, conferences, programs, etc.

- Participates in meetings to exchange ideas, develop goals, set priorities, and schedule and analyze current and future programmatic expansion initiatives sharing the perspective of the Food Services Department.

- Position will serve as a daytime, evening or weekend manager for the entire facility along with the rest of the full-time professional staff. This includes Manager on Duty responsibilities.

Food preparation responsibilities

- Supervises, monitors, cleans, cooks, and prepares a variety of foods and beverages utilizing kitchen equipment.

- Plans menus and selects recipes ensuring nutritionally balanced meals.

- Serves food and beverages in a presentable manner.

- Monitors kitchen and dining areas to ensure continued compliance with safety and sanitary regulations.

Financial and administrative responsibilities

- Purchases event items, food, and commodities in appropriate quantities and at economical price.

- Prepares agreements, processes invoices, and ensures prompt payment.

- Prepares and maintains statistical records of meals served.

Qualifications

Are you a team player who's ready to take our events, catering, and food service operations to the next level? Do you thrive in a fast-paced environment, enjoy thinking on your feet, and bring positive energy wherever you go? If so, we'd love to meet you!

The ideal candidate:

- Has experience in food preparation, kitchen operations, and food service management.

- Understands meal planning and can create nutritious, appealing menus for a variety of groups and events.

- Knows proper food storage, sanitation, cleaning procedures, and safe food handling practices.

- Is knowledgeable about health codes and can ensure compliance with local, state, and federal regulations.

- Can manage budgets, control costs, and order supplies efficiently while maintaining appropriate inventory levels.

- Leads with enthusiasm, motivates team members, and creates a positive work environment.

- Builds strong relationships with staff, volunteers, Salvation Army officers, community partners, and guests.

- Enjoys serving others and takes pride in delivering high-quality food and hospitality experiences.

- Can prepare and serve safe, delicious meals for large groups while maintaining exceptional standards.

- Is comfortable managing multiple priorities and ensuring equipment, facilities, and kitchen operations run smoothly.

Most importantly, we're looking for someone who is passionate about creating memorable experiences, serving our community with excellence, and helping our guests feel welcomed, valued, and cared for every day.

This is a full-time position with benefits, ready for the right person!

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

High School Diploma or G.E.D. required, with a Culinary Degree preferred, and

Four years in food service management and supervisory experience, or

any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.

Certifications:

Valid State Drivers License

Food Management certification

Food Handlers certification

Physical Requirements:

Ability to read, write, and communicate the English language.

Ability to cook, taste, and smell food.

Ability to drive Salvation Army vehicles in a safe manner.

Working Conditions:

Work is partly performed in a normal kitchen environment where there may be limited physical discomforts associated with working around hot stoves/ovens or cold freezers. Work is partly performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Equal Opportunity Employer: Veterans l Disabled