Restaurant Manager (Mornings)

Kennebunkport Resort CollectionHot Springs, ArkansasOn-siteFull-timeSenior, 5–8 yearsListed 8 hours ago

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About this role

- Understands and upholds Chicos Employment Guidelines, policies, standards and procedures.

- Understands and promotes Chico culture by engaging all others with a positive, enthusiastic attitude at all times. Acts as a role model for Chico culture, mission and vision.

- Responsible for the management, supervision, and service of breakfast held in the Main Dining Room.

- Carries out shifts in various roles, as scheduled (Bus, Serve, Host).

- Assigns and oversees detailed training plan (department orientation) for all new AM Dining Staff.

- Maintains the highest level of cleanliness in dining area and FOH work areas.

- Ensures that staff carries out opening and closing procedures correctly.

- Is responsible for managing performance of staff in an ongoing, consistent manner. Addresses conflicts and discipline privately. Uses proper documentation.

- Provides strong leadership, support and encouragement to team members.

- Is responsible for monitoring job satisfaction and individual development of staff.

- Participates in Chicos Passport program, ensuring all staff attend necessary classes and complete Passports in the prescribed time frame.

- Is responsible for writing weekly labor schedules. Schedules to be published 2 weeks out.

- Is responsible for upholding guidelines for self and staff in regards to dress code and personal hygiene.

- Attends monthly Managers Huddles, and comes prepared with required accounting figures.

- Facilitate monthly departmental huddles to include all AMDR employees. Huddles to focus on product knowledge, department training, performance measures, safety issues, Chico Culture, and positive reinforcement.

- Complies with safety, sanitation and food-safe handling standards.