About this role
Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.
At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.
We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.
Purpose
An opportunity to join a dynamic team driven to source, attract and engage diverse top talent across North America.
Accountabilities
The Operator I may perform routine functions associated with the daily operations of a collection, treatment and production and distribution system. Conducts and administers all Company work related efforts and activities within the rules, regulations and responsibilities of the most current Company safety policy and OSHA regulation.
• Monitor notifications from Click tool on PC tablet to stay up to date on schedule changes throughout the day
• Complete work orders in sequence based on schedule provided to meet appointment blocks, optimize driving routes, and minimize the need for rescheduling to the following day
• Notify dispatch when a job can't be completed so it can be "unscheduled"
• Complete all work tracking in real time for all events/actions on the PC tablet and create new work order if follow up work is required
• Complete/populate checklists and ensure proper documentation is recorded on iPad
• Create new work orders if follow up work is required, as necessary create work order for any new materials including meters
• Reads water meter and record readings on hand held computer. Install meters and repairs or replaces registers, measuring chambers and wires. Daily inspection of all well sites, reservoirs, lift stations, and booster stations, noting well motor run times, pump rates and operation, general condition of sites and appurtenances.
• Turns water service on and off. Disconnect water services and removes meters. Log accurate detail on service orders. Inspection of possible leaks. Repairs, when possible, to service lines, mains and hydrants, completes utility locates.
• This position also provides technical and/or physical assistance to other personnel, contractors and developers and any other duties assigned.
• Assists in light maintenance and lubrication of excavating and construction equipment. Cleans and fuels company vehicles as needed.
• Uses phone to communicate with office and uses computer to log data. Assist customers with troubles related to supply, volume, pressure or quality. Arrange for, or
complete sampling if deemed necessary, to assure customer satisfaction and confidence.
• Perform routine maintenance and/or repairs at sites. Filter changes, adjustments and repairs to chlorine generators and feed pumps. Maintenance of motor and pump oiling equipment, addition of oil to oilers. Regular scheduled maintenance to electric motors.
• General maintenance to all well sites, including, but not limited to removal of debris, weeds and pallets. Maintenance of surrounding area, comprised of a ten-foot perimeter at all sites.
• Ability to work a variety of shifts, including mandatory 24 hour on emergency call (currently weekly rotation).
• May be required to work a standby rotation or work overtime as needed.
Education and Experience
• High school diploma or equivalent.
• Work requires specialized knowledge of wells, pumps, motors, chlorine generators. Knowledge of plumbing principles and ability to complete repairs to system or make decisions regarding their repairs. Work requires high degree of knowledge of plumbing materials and methods as related to utility improvements. Appropriate certification is required.
• Experience in plumbing, well operation and distribution water mains.
• Valid Missouri Operator’s Driver’s License Class E or CDL.
• Certifications: MO D Water Treatment, MO D Waste Water, or DS I Distribution Certification required. Certification must be kept current throughout employment.
• Work requires the ability to read and understand reports, maps and drawings.
• Knowledge of SCADA systems.
• Work requires the ability to perform general math calculations such as addition, subtraction, multiplication and division, as well as knowledge of common water calculations and their applications.
• Work requires the ability to keep accurate daily records at well sites and reservoir sites.
• Ability to complete repairs and tasks in a timely fashion
• Work is widely varied, involving analyzing and evaluating many complex and significant variables. Company-wide policies, procedures, or precedents may be developed and/or recommended.
• Ability to follow instructions in performance of regular maintenance to all portions of system.
• Ability to work in a team environment supporting efficient and effective completion of work.
OPERATOR I - Valid Missouri Operator’s Driver’s License Class E or CDL required. Tanker endorsement is preferred or ability to obtain one within 6 months of hire. Higher certifications in Water Treatment will designate level of Operator. Certification must be kept current throughout employment.
OPERATOR II - Valid Missouri Operator’s Driver’s License Class E or CDL required. Tanker endorsement is preferred or ability to obtain one within 6 months of hire. Requires DSII Water Distribution Certification or higher. Higher certifications in Water Treatment will designate level of Operator. Certification must be kept current throughout employment. Two years’ experience in plumbing, well operations and water distribution.
OPERATOR III - Valid Missouri Operator’s Driver’s License Class E or CDL required. Tanker endorsement is preferred or ability to obtain one within 6 months of hire. Requires DSIII Water Distribution Certificate or higher. Higher certifications in Water Treatment will designate level of Operator. Certification must be kept current throughout employment. Three years’ experience in plumbing, well operations and water distribution.
What We Offer
As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes:
- Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one
- Annual bonus and merit increase eligibility
- Life insurance and short-term & long-term disability
- Employee Stock Purchase Program
- Free Employee Assistance Program & Headspace account
- 3 weeks of vacation, paid sick days, 12 paid company holidays, & 3 paid volunteer days
- Tuition reimbursement, professional development opportunities, & reimbursement for certification costs
- Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.
As the successful candidate
Our Mission
We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.
Our Vision
We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.
Our Guiding Principles
- Customer Centric
- Integrity
- Entrepreneurial
- Teamwork
- Owner mindset
- Outcome focused
- Continuous learning
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.
Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.