About this role
Position Summary
Florida Medical Clinic Orlando Health
Job Title: Certified Medical Assistant
Schedule Hours: Monday – Friday 8:00am-5:00pm
Department: ENT
Location: This position will travel to Brandon, Tampa & Wesley Chapel
Position Summary: Perform patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.
Why is Florida Medical Clinic Orlando Health your best place to work?
✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
✅ Financial & Retirement – Up to 5% employer match on retirement contributions.
✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Responsibilities
Essential Functions
- Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
- Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
- Supports and demonstrates effective and professional communication with patients and family members.
- Works collaboratively with the administrative and operations staff.
- Gathers patient data through interviews and observation.
- Assists patients and families with preparation for examination.
- Assists the physician or APP during examination and procedures.
- Demonstrates competency in specific tasks and skills as defined by the practice.
- Provides routine treatments and administers approved medication types.
- Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
- Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
- Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
- Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
- Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
- Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit.
- Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
- Practices efficient use of supplies.
- Assists the business office as needed with reception, scheduling, and discharge of patients.
Qualifications
Education/Training
- High school graduate or equivalent.
- Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Certified Medical Assistant in a patient care setting) required.
Licensure/Certification
- Maintains current BLS Healthcare Provider Certification – and
- Maintains current certification or registration by one of the following agencies:
- Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com)
- Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
- Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)
- National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
- Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
- Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com) , the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)
- Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.