Global Workforce Screening Associate - Business Analysis & Reporting Specialist

- Responsible for reviewing complex work and decision-making based on evaluation of evidence and applicable criteria. Conduct deeper investigation and analysis on screening related matters

- Manage fingerprint subscriptions, partner with internal stakeholders. Process complicated alerts and engage hires for additional information, when needed.

- Maintain comprehensive documentation of investigations and decisions, and prepare reports for management review and decision-making

- Independently review & analyze data to assess validity and compliance with relevant policies, regulations, and guidelines.

- Maintain working knowledge of automated processes supporting workflow

- Subject matter expert in all aspects of screening life cycle & processes including vendor initiation, automation and case management

- Provide vendor oversight & work independently to understand what requires escalation

- Provide operational use cases for technology improvement, ability to draft requirements

- Work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision/guidance

- Role requires in-depth understanding of methods, systems, and procedures to effectively process cases, solve problems and share ideas for improvement

- Exercise sound judgment; act with integrity; protect our company, clients and customers

Required qualifications, capabilities and skills:

- 4 years work experience in banking or financial services industry

- Ability to evaluate options and make informed choices based on overarching principles or guidelines

- Ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processes; proficiency in Microsoft office & Alteryx

- Ability to understand third party case initiation, technology and operational workflows including ‘end to end’ case management, providing vendor oversight & when to escalate

- Ability to manage case load within Service Level Agreement and identify potential escalations

- Possess skills to manage and resolve data related issues

- Outstanding written/verbal communication skills and proficiency in Microsoft office

- Demonstrate initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision

- Quickly learn and understand US regulations, criminal justice system and US credit reports

Preferred required qualifications, capabilities and skills:

- Ability to cultivate partnerships and collaborate across team and embrace / adapt to change with ease; keep current with process

- Time management and organizational skills and ability to work under pressure

- Must be able to maintain a high degree of confidentiality