SA Customer Master Data Specialist

R10102603 SA Customer Master Data Specialist (Open)

Location:
Tulsa, OK - W. 7th St. - Management

How will you CONTRIBUTE and GROW?

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Airgas is Hiring for a SA Customer Master Data Specialist Airgas — Tulsa, OK

We are looking for you !

- Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
- Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
- Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
- Early Access: Your benefits start after just 30 days of employment

On behalf of the Strategic Accounts organization and its customers, the Customer Master Data (CMD) Specialist is responsible for the daily customer master maintenance of new and existing customer accounts, account partnership structures, and contract price maintenance within our enterprise system, SAP. Through a combination of applying standard operating procedures and leveraging relevant experience, the CMD Specialist ensures accuracy and completeness in all tasks, driving a successful and positive experience for both internal and external customers.

Key Responsibilities

- Prioritize daily work across multiple platforms (e.g., Salesforce, SharePoint, Google Groups, email) to manage time-sensitive customer requests, demonstrating rapid task-switching and agility amid shifting priorities.
- Validate data quality and request completeness by reviewing and verifying account details prior to entry, following up with internal and external stakeholders to ensure accurate outcomes.
- Research, analyze, and resolve customer data and pricing inconsistencies using available resources, seeking guidance from leadership when necessary.
- Self-audit all work consistently in accordance with applicable standard operating procedures (SOPs) and best practices.
- Collaborate with and support team members to ensure internal and external customer needs are met in a timely and accurate manner.
- Perform other duties as assigned.

Job Interaction Network Internal Stakeholders:

- Strategic Accounts Business Management Team
- Commercial & Sales Teams
- Divisional Customer Master Data Teams
- Credit and Collections Teams
- Digital and Business Process Improvement
- Customer Experience Teams
- Divisional Tax & Medical License Teams

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Are you a MATCH?

Qualifications & Competencies

- Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Experience: Minimum 2 years of relevant work experience preferred.

Core Competencies (Be, Act, Engage)

- Adapt: A team player who is open and flexible to change while maintaining a positive attitude.
- Care: Prioritizes the well-being of co-workers and customers through positive engagement while executing work with precision and timeliness.
- Ethics: Acts with high integrity and transparency in all matters, always working in the best interest of Airgas and its customers.
- Grow: Demonstrates a willingness and ability to grow through formal training, peer collaboration, and coaching from leadership.
- Trust: Dependable in work ownership, reliable in daily execution, and demonstrates professional boundaries in the workplace.

Technical & Professional Skills

- Proficient skills in navigating multiple software systems and modern digital tools, including SAP, Microsoft Excel, Google Workspace, and Gemini AI.
- Solid verbal and written communication skills to effectively interact across teams.
- Organizational and time-management skills.
- Exhibits sound judgment and strong problem-solving capabilities.
- Demonstrates exceptional attention to detail alongside solid retention of procedural knowledge.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces  the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].

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