Director, Healthcare Professional Engagement

WHO WE ARE:

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Job Summary:

The Director, Healthcare Professional Engagement builds and manages the Society's relationships with healthcare professionals, neurology organizations, professional societies, comprehensive care centers, Partners in Care, and other clinical collaborators. The role manages the MHAC, leads the Clinical Care Connection newsletter, and will develop a national network of MS healthcare professionals that informs Society priorities and accelerates dissemination of programs, resources, and guidance. Contributes to the achievement of the Society's four strategic pillars by aligning work, decisions, and partnerships with enterprise priorities and actively collaborating across teams to advance mission outcomes.

Location Requirements

- Remote - Flexible Location
- ​Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.

Compensation | Benefits:

The estimated hiring compensation range for this role is $100,000 - $120,000. Final offers will be based on the candidate's geographic location, consider career experience, and may vary from this range due to these and other factors.

You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees.

Your benefits include:

- Considerable Paid Time Off Plan
- Paid Holidays
- 401k Retirement Savings Plan with Society match
- Commuter Benefit Plan

Comprehensive Health & Welfare benefits including:

- Medical
- Dental
- Vision
- Flex Spending Accounts
- Life Insurance
- Disability Coverage
- Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings.

Not to mention, you will join an incredible mission focused team of people!

Main Responsibilities:

Scope of Role: Healthcare Professional Engagement ( 45%)

- Manage medical affairs relationships with professional society partners, neurology organizations, care centers, and clinical collaborators.

- Serve as lead for advisory committees and related work groups supporting medical affairs initiatives . Activities include: Agenda planning, meeting coordination, deliverable tracking, and other committee support .

- Manage the development of the Clinical Care Connection newsletter .  Manage editorial planning, topic selection , contributor coordination, content review routing, and distribution strategy for the newsletter.

- Identify and manage collaboration opportunities with TouchNeurology , NeurologyLive , CMSC, ACTRIMS, ECTRIMS, AAN, and similar partners.

Scope of Role: Healthcare Professional Network (45%)

- Develop and activate a network of healthcare professionals through Partners in Care, comprehensive care centers, and existing Society relationships.

- Gather field intelligence and insights from clinical and society partners to help inform Medical Affairs activities.

Scope of Role: Team Responsibilities (10%)

- Attend/actively engage in training, professional development, conferences, and staff meetings.

- Collaborate across mission and contribute to the integrated mission operations plan.

- Develop a strong working knowledge of all Society and relevant 3rd party (e.g., Komodo) information systems including Salesforce or other Society CRMs.

- Maintain knowledge of MS, current treatments, disease, and symptom management.

- Stay up to date on advances in MS through publications and research.

- Implement and follow National MS  Society  risk management policies and procedures.

- Participate in professional development activities to improve knowledge and understanding of healthcare systems and provider needs.

- Contribute to team meetings, provide support, and feedback to colleagues.

- Other duties as assigned.

What We're Looking for:

- Demonstrated experience managing external partnerships, advisory groups, professional networks, or clinical stakeholder relationships.

- Strong facilitation, meeting management, and stakeholder engagement skills.

- Ability to synthesize input from healthcare professionals and translate it into organizational priorities.

- Excellent written and verbal communication skills, including ability to develop clear partner-facing messaging.

- Strong project management and relationship-tracking skills.

- Understanding of MS care delivery or ability to quickly learn the MS clinical landscape.

Preferred Qualifications

- Experience working with medical specialty societies, healthcare professional associations, academic clinicians, or comprehensive care centers.

- Experience with newsletters, community engagement, advisory committee management, or professional education partnerships.

- Knowledge of MS clinical practice, multidisciplinary care, and provider engagement models.

We’re committed to supporting the growth of every employee through a structured and transparent approach to career development . We use Talent Portraits to define clear expectations, development opportunities, and advancement paths — whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey.

This position is classified as Leader - Knowledge Leader

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS:

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume , and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important : You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page .