Talent Acquisition Specialist

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

he Role: We are seeking a Talent Acquisition Specialist/Recruiter to join our team.

Location: Windsor, ON - We offer in-office, hybrid , and fully remote work flexibility.

Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer.

Why we are different: In 2021, HUB won the prestigious Stevie Award for Employer of the Year - Insurance. This award recognizes the world’s best companies to work for and their ongoing commitment to the growth, development, and wellness of employees. We’re about communities too. HUB/HCC is committed to a formal program – HUB Gives – that encourages employees to donate their time, creativity, and passion to community causes. We believe in contributing to where we live, work and play.

Position Overview:

As a Talent Acquisition Specialist / Recruiter, you will bring our purpose to life every day. How? By executing on out talent strategy at Hub Customer Central (HCC) and operationalizing the strategy to bring great ideas to life.

Reporting to the Manager, Talent Acquisition, you will manage a specialized or specific technical level of job openings, requiring good knowledge and expertise to support the recruitment process, activities, and achievements. You will partner with client groups on a distinct range of recruitment needs of critical importance to the business.

The Talent Acquisition Specialist / Recruiter will:

- Work with hiring leaders and the HR team to deliver full cycle recruitment including developing and deploying proactive sourcing and selection strategies to ensure HCC is hiring the best talent based on knowledge, skills, experiences, and alignment to our culture.
- Recruit for specialized and/or technical positions at an individual contributor and management level, using multi-pronged sourcing strategies to meet hiring needs, through constant and ongoing participation in professional organizations and affiliations, networking, and cold calling.
- Create a constantly updated recruiting pipeline of specialized candidates, including a diverse pool, for their areas of recruiting.
- Assist with the design and development of behavioral interviewing techniques, guides, and other services for those involved in staffing.
- Identify and recommend newest trends and tools available in recruiting technology to maximize efficiency and effectiveness of the recruiting process.
- Assist with building diverse teams, and partner with the business to prioritize diverse representation through their work.

To be successful as a Talent Acquisition Specialist / Recruiter, you will need:

- 2+ years experience in talent acquisition in the financial sector/insurance industry across Canada.
- Experience within a staffing agency and/or corporate recruiting environment and/ or a customer contact centre environment.
- Experience with HRIS and Applicant Tracking Systems (ATS) such as Workday, and online job board such as LinkedIn and Indeed.
- Experience with internet sourcing/advertising, direct sourcing, trade journal/newspaper advertising, employee referral campaigns, and job fairs
- University degree, college diploma, or equivalent work experience.
- Proven ability to develop and execute proactive sourcing strategies that build the candidate pipeline and guide the recruitment process to closure.
- Demonstrated ability to establish credibility, collaborate with and influence hiring leaders while building strong relationships with internal stakeholders and candidates.
- Strong influencing and negotiating skills to present alternative solutions and minimize high-risk situations.
- Excellent presentation, communication, and interpersonal skills.
- High sense of urgency with strong orientation towards customer support.
- Ability to work with tight timelines and meet deadlines.
- Ability to manage sensitive and confidential information.
- Understanding the dynamics of a matrix organization.
- Strong MS Office Skills (Outlook, PowerPoint, Excel, and Word).
- Bilingual French/English considered an asset.

Salary Expectations:

The expected salary range for this position is $58,000 to $65,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which include health benefits, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice:

HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

The Perks:

- Group Health and Dental Benefits.
- RRSP Company Matching Program.
- Paid vacation, sick and personal days.
- Employee discounts on personal, home and auto insurance policies.
- Corporate discounts on gym memberships and other services/products.
- Company-paid Employee and Family Assistance Program.
- Health and wellness initiatives.
- Ongoing recognition programs and opportunities for advancement.

Our Commitment:

- An environment that fosters continuous learning and improvement.
- A leadership team dedicated to your growth and success.
- To listen. Our employees have great ideas. We implement them.
- Appreciation of your efforts. Every day.

Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

#WeAreHCC

www.hubcustomercentral.com

www.hubinternational.com

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

- Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
- Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
- A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
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The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team  [email protected] . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.