About this role
Overview
Join a leader in the Critical Power industry as a part-time Collections Specialist! We are looking for someone to work 15-20 hours a week supporting the collection of past-due payments from our clients.
Responsibilities
- Managing, identifying, and resolving discrepancies
- Maintaining acceptable payment pattern and relationships
- Using multiple collection methods, techniques, and escalations
- Maximizing cash flow and reporting daily receipts
- Perform initial credit check on new customers and report results to department supervisor
- Email copies of invoices and/or statements as requested, and answer all discrepancies
- Prepare and document all adjustments for approval by department supervisor
- Assist with maintaining customer files
Qualifications
- 1 year of relevant collections or accounting experience
- Ideal candidate should be comfortable using email and telephone daily for customer communications
- Experience with Microsoft 365 including Outlook and Teams, and Basic skill level in Excel required
- Experience with QuickBooks preferred
- Experience using online customer portals to upload invoices and collect payment information preferred
- Must be self-motivated, and also able to take direction from supervisors and managers
Work location is on-site in Madison.
Come join us!