Payroll Officer

Your Lovisa Opportunity:

At Lovisa, we're more than just a global fashion jewellery brand. We're a passionate, fast-growing retailer with thousands of team members across the world. As we continue to expand, we're looking for a Payroll Officer to join our Payroll Operations team and play a critical role in ensuring our team members are paid accurately, compliantly, and on time.

If you're a payroll professional who thrives on attention to detail, enjoys solving problems, and takes pride in delivering an exceptional employee experience, we'd love to hear from you.

About the role:

As our Payroll Officer, you'll be responsible for the end-to-end processing of New Zealand payroll across our dynamic retail business. You'll work closely with stores, managers, and internal stakeholders to ensure payroll is delivered accurately and efficiently every pay cycle.

Your responsibilities will include:

- Processing payroll in line with New Zealand legislative requirements and company policies
- Setting up new employees and maintaining payroll and time & attendance records
- Processing employment changes, salary increases, terminations, and back pays
- Managing payroll enquiries and providing outstanding support to employees and leaders
- Preparing payroll reporting and supporting month-end activities, reconciliations, and payroll journals
- Assisting with payroll audits and compliance requirements
- Maintaining payroll documentation and process guides
- Supporting continuous improvement initiatives and system enhancements
- Building strong relationships with stakeholders across the business

About you:

You'll be a detail-oriented payroll professional who enjoys working in a high-volume environment and takes ownership of delivering accurate outcomes.

To succeed in this role, you'll have:

- 2-3 years' payroll experience, ideally with New Zealand payroll exposure
- End-to-end payroll processing experience within a medium to large organisation
- Strong understanding of payroll legislation, taxation, leave entitlements, and statutory obligations
- Excellent attention to detail and data accuracy
- Intermediate Excel skills and confidence analysing payroll data
- Strong communication and customer service skills
- The ability to prioritise competing deadlines in a fast-paced environment
- A proactive, solutions-focused approach

Highly regarded:

- Retail payroll experience
- Dayforce Payroll experience
- Experience using UKG or other Time & Attendance systems

Benefits

- Join a global business offering endless career opportunities.
- Supportive, diverse and inclusive team environment.
- Strong culture – we truly harness our 10+1 Culture Commitments .
- Paid Birthday Leave.
- Generous 50% discount on Lovisa products.
- Free gym membership.
- Attractive Referral Rewards Incentive Program.
- Modern HQ with a fully stocked kitchen on Glenferrie Road, close to everything you need on your doorstep.
- Personal Development & Succession Plans.

---

Why Lovisa

Lovisa is a global, fashion-forward jewellery brand that has been setting trends since launching in Australia in 2010. Today, we're proud to have over 1,100 stores across 50+ markets , with ambitious plans for continued global growth.

As an ASX-listed retailer, we're driven by innovation, collaboration and our people. Join a fast-paced global business where you'll have the opportunity to build your career, take on new challenges and grow with us as we continue to expand worldwide.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.