Residential Program Specialist-Part Time + Relief

Residential Program Specialist: Part Time + Relief (RPS)

Mountain Home is seeking Residential Program Specialists (RPS) who support the daily operation, safety, structure, & consistency of Mountain Home’s Residential Program. This position supports a safe, predictable, trauma-informed living environment for residents & their children by maintaining an active staff presence, carrying out assigned residential responsibilities, reinforcing established household expectations, completing required checks & documentation, & communicating clearly across shifts.

Our ideal RPSs have a passion and talent for helping others, communicating clearly and compassionately, and are able to connect and empathize with individuals, including diverse and marginalized populations. They remain calm in high-stress situations and encounters. They are trustworthy, dependable, relatable, and friendly. RPSs have knowledge of trauma-informed care, adverse childhood experiences, and experience in providing quality direct service to adults, young people, and children. We prefer individuals who have received education in social work, psychology, counseling, early childhood, or similar programs and/or who have been through relevant training.

What You’ll Do

RPSs are responsible for the following:

- Maintain an active & visible staff presence throughout the assigned shift.

- Follow established residential schedules, routines, expectations, & program procedures.

- Support a safe, predictable, respectful, & functional living environment for residents & their children.

- Reinforce established household expectations consistently & address concerns as they occur.

- Complete assigned household, operational, & resident-accountability responsibilities according to the expectations of the shift being worked.

- Monitor shared residential areas & respond to household or facility needs that arise during the shift.

- Support residents in completing household responsibilities while promoting increasing independence.

- Coach, prompt, & follow through with residents rather than routinely completing responsibilities residents can reasonably complete themselves.

- Communicate unresolved household, resident, facility, or operational concerns to the Residential Program Manager or incoming staff as appropriate.

RPSs working weekend and overnight shifts are reponsible for the following:

- Remain awake, alert, available, & responsive throughout the entire overnight shift.

- Receive & review handover information from the outgoing shift.

- Maintain awareness of who is in the residence, who is expected to return, & any relevant resident, child, safety, or follow-up needs.

- Maintain an active staff presence in the residential program throughout the overnight.

- Complete scheduled overnight building, safety, & residential-area checks.

- Respond appropriately to resident & child needs that arise overnight while maintaining professional boundaries & established program expectations.

- Respond to safety, behavioral, facility, or other concerns according to Mountain Home procedures & established escalation structures.

- Complete assigned overnight cleaning, household, organizational, plant-care, & operational responsibilities without reducing required resident supervision or staff availability.

- Address overnight responsibilities & concerns when they can reasonably be handled during the shift rather than routinely leaving them for incoming staff.

- Prepare the residential program for an organized transition into the morning shift.

- Provide a clear handover to incoming staff, including relevant resident & child information, who is home or expected back, safety concerns, incidents, outstanding responsibilities, & required follow-up.

What Else You Should Know

Mountain Home is an equal opportunity employer and we value having staff who come from communities of diverse perspectives and have lived experience. We encourage people of color, indigenous folx, members of the LGBTQ community, and people with disabilities to apply.

The Part-Time + Relief RPS works regularly scheduled part-time shifts & provides additional relief coverage as assigned. Shift assignments may include day, swing, or overnight hours & may change based on program coverage needs. When providing relief coverage, the employee assumes the responsibilities & expectations of the RPS shift being covered. The position works under the operational direction of the Residential Program Director or designee. The position is based onsite at Mountain Home in Missoula, Montana. The base wage for this position starts at $18.00 per hour with the hired individual’s wage calculated using Mountain Home’s wage matrix. There is a $1.50/hour for night shifts worked! Available benefits include an employee assistance program (EAP), and opportunities for training and professional development.

All offers of employment at Mountain Home are contingent upon clear results of a thorough background check. The following factors will be considered for applicants with a criminal and/or less-than-ideal driving history:

- The nature of the conduct/behavior and its relationship to the position

- The recency of and circumstances surrounding the conduct/behavior

- The age of an individual at the time of the conduct/behavior

- Societal/cultural conditions that may have contributed to the conduct/behavior

- The probability that an individual will continue the conduct/behavior

- The individual’s commitment to rehabilitation and changing the behavior