About this role
- Conduct field investigations and verification visits for SME clients to validate business operations, financial activities, and overall business credibility.
- Assess clients’ business premises, inventory, operational capacity, and management practices to ensure alignment with submitted application details.
- Verify customer information, legal documents, and supporting records to identify discrepancies or potential fraud risks.
- Prepare detailed investigation reports summarizing site visit findings, business observations, and risk indicators to support credit decision-making.
- Coordinate closely with Relationship Managers, Credit Analysts, and Risk teams to gather additional information and clarify investigation findings.
- Ensure all investigations are completed accurately, objectively, and within agreed turnaround times while maintaining compliance with internal policies and regulatory requirements.
Requirements
- Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field.
- Minimum of 2-4 years of experience in SME investigation, credit operations, field verification, or a related role within banking or financial services.
- Strong understanding of SME business models, documentation requirements, and risk assessment principles.
- Excellent observation, analytical, and report-writing skills.
- Strong communication and interpersonal skills with the ability to conduct professional client visits and interviews.
- Ability to identify inconsistencies, potential risks, and fraudulent activities through effective verification and analysis.