About this role
Collection Admin
This position will support the Global Collections Team:
- Collection tasks: First email sent to client confirming receipt of invoice, approval and expected payment date
- Update payment status in Oracle (based on email reply)
- Send manual statements to Customers
- Follow up on unpaid invoices that have aged 1-30 days past due date
- Update payment status in Oracle (based on email reply)
- Escalation of > 30 days past due invoices to Tier 2 Collections
- Other: Work closely with Tier 2 Collections, as necessary
- Assist with tracking daily/weekly metrics
- Assist with tracking KPIs
- Assist with running reports, as necessary
- Assist with cash flow projections, as necessary
- Administrative tasks, as assigned by Manager
- Assist with audit requests, as needed
- Assist with various projects, as needed
Requirements –
Two to four years experience in an administrative function, preferably collections
Oracle Fusion experience a plus
Motivated
Ability to multitask
Strong attention to detail
Good communication skills
Proficiency with Excel (intermediate)
Proficiency with Outlook, TEAMS/Sharepoint
Ability to work independently and as a team