System Administrator

About Us: Founded with the vision of becoming the largest e-commerce aggregator in India, over the years, eTrade has successfully established itself as a market leader in the industry and has carved a niche for itself in the e-commerce space. .We're proud to be certified as a Great Place to Work® , a reflection of our strong culture, inclusive environment, and people-first philosophy. We were recognized as one of the Top 30 FUTURE READY Workplaces in India for 2024 by Fortune India and CEIL HR.
eTrade is the leader in five categories on Amazon.in ecosystem including some key categories like Home, Auto, L&G, Pets and Private Labels (Solimo & Basics). We have over 500 partners including large conglomerates like Bosch, Stanley Black & Decker, Philips, P&G, Godrej, Mars, Drools, Reckitt Benckiser, Wipro, Eicher & many more. The company's core business revolves around technology, logistics, inventory management, and brand nurturing thereby elevating consumer-leading brands to their full potential. We aim to be the preferred partner for an Indian customer looking for the highest quality products and be available at every consumer touchpoint making us their most recognized & trusted e-commerce aggregator partner in India with ambitious plans to enter international markets.

Role Summary

Technical Skills

- Strong hands-on experience with Windows Server 2016/2019/2022.
- Good experience with Linux/Ubuntu server administration.
- Strong knowledge and understanding of Active Directory, Group Policy, DNS, DHCP, SSL/TLS certificates, TCP/IP, VLAN, routing, VP N, LAN/WAN and network troubleshooting.
- Experience with Hyper-V virtualization environments.
- Knowledge of Cisco, Sophos, Fortinet, or similar firewalls.
- Exposure to disaster recovery, high availability
- Hands-on experience with Veeam enterprise backup solutions.
- Experience with Microsoft 365 administration.
- Good knowledge of firewall administration and security concepts.
- Experience with server monitoring and capacity management.
- Troubleshooting experience in production environments.

Key Responsibilities

- Administer and maintain Windows and Linux production servers.
- Manage Active Directory, Group Policy, DNS, DHCP, user accounts and access controls.
- Perform server hardening, patch management, upgrades, and security remediation.
- Manage and troubleshoot Hyper-V virtualization environments.
- Monitor server performance, availability, capacity, and system health.
- Manage backup and disaster recovery infrastructure, including backup monitoring and restoration testing.
- Administer and troubleshoot Microsoft 365, including users, licenses, mailboxes, security and access policies.
- Manage and troubleshoot firewalls, VPN, LAN/WAN, routing, VLANs and network connectivity.
- Work with security and infrastructure teams on endpoint/server security and access-control policies.
- Manage SSL certificates, server services, DNS records and related infrastructure components.
- Support web/application infrastructure, including Plesk/cPanel, web servers and database connectivity where required.
- Manage AWS/Azure infrastructure and coordinate with cloud service providers.
- Troubleshoot critical production incidents and perform root-cause analysis.
- Plan and execute server migrations, upgrades, infrastructure changes and technology refresh projects.
- Implement and maintain IT security best practices and infrastructure policies.
- Maintain infrastructure documentation, network/server diagrams, SOPs and asset records.
- Coordinate with application teams, vendors, ISP/cloud providers and other stakeholders.
- Ensure availability, performance, security and reliability of IT infrastructure.
- 6 days working