About this role

Job Description:

Senior Systems Analyst

Are you ready to take on an ambitious role with Fidelity Investments in the beautiful city of Galway, Ireland? Join our dynamic Digital Shared Services Team and help us deliver flawless, outstanding service to our customers. We are looking for a dedicated Senior Systems Analyst who thrives in a collaborative, agile environment and is committed to delivering high-quality solutions.

Job Responsibilities

In this role, you will:

- Support analysis, build, and development of components used within the Digital Shared Services Team ecosystem.
- Apply Jira, Confluence, and similar tools for documentation, story creation, and ongoing collaboration.
- Build systems diagrams, sequence diagrams, and other technical illustrations based on business requirements.
- Partner with business and technology collaborators to define problem scope, system requirements, and key process changes.
- Translate complex business needs into clear, actionable user stories and requirements; research and evaluate alternative solutions.
- Assess existing system builds for functionality, efficiency, reliability, performance, maintainability, and cost of ownership.
- Promote and influence guidelines in Systems Analysis across the team.
- Support estimation, planning, scheduling, and prioritization of work.
- Foster a culture of continuous learning and knowledge sharing.
- Take thoughtful risks, test new approaches, and collaborate to improve the tools and systems associates use every day.

Skills That Are Key to This Role

Professional & Technical Requirements

- Excellent organizational skills.
- Bachelor’s degree required; Computer Science, Information Systems, or related field preferred.
- 6+ years of systems analysis experience, or equivalent relevant experience in software solution development/definition.
- Strong experience with systems development methodologies and formal documentation processes.
- Familiarity with API integration patterns to support business build recommendations.
- Strong understanding of RESTful API build and endpoint behavior.
- Exposure to authentication and authorization technologies such as Stratum.
- Familiarity with AWS
- Experience working within cross-functional technology teams in a highly matrixed environment.
- Strong technical problem-solving skills in fast-paced, complex environments.
- Proven ability to multitask, resolve issues efficiently, and manage competing priorities.
- Strong analytical, facilitation, and communication skills, including written, verbal, and technical illustrations.
- Ability to quickly understand new technologies and integrate them into analytical work.
- Demonstrated ability to partner effectively across teams and senior leadership groups.

Additional Value You Deliver

- Engineering Excellence: Dedication to high standards, efficiency, and guidelines.
- Time Management: Ability to prioritize, manage tasks, and meet critical deadlines.
- Technical Communication: Skilled at presenting complex concepts clearly to both technical and non-technical audiences.
- Production Support: Provide third-level production support as needed.