Sourcing Manager - Retail and Business Operations

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact.

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy.

While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.

We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…

A bit about the role

This is an exciting opportunity to shape and implement the Procurement strategy and processes for the National Lottery for the next 10 years, as we build relationships with new and existing National Lottery suppliers.

A key aspect of this role is building collaborative relationships with our internal business partners across Facilities Management (Hard and Soft), Fleet, Business Operations, Retail Operations and Product (eg Scratchcards, InstantWin Games). Category knowledge within FM and Retail Operations is an essential requirement. Product experience is not a key requirement, but there may be some adhoc activity in this area. The position will require strategic relationship management with suppliers as well as leading the end-to-end procurement process including supplier plan & research, scope design in conjunction with stakeholders, shortlisting of suppliers, RFP writing, selection, contract negotiation and completion of onboarding. The ideal candidate will be able to manage multiple time sensitive requests, effectively engage stakeholders within all levels of management, including executive leadership and efficiently ensure the sustainable sourcing process is completed consistently with Allwyn UK policies and goals.

What you’ll be doing

- Proactively own and manage regular stakeholder contact for your business areas and use this contact to build a pipeline of current and future requirements to enable savings forecasting and a smooth Procurement process
- Understand and capture the detailed requirements of each business objective that requires third-party contracting and source third parties who can meet those requirements, by conducting research to create a short list and issuing a RFI where appropriate
- Run the RFP process, co-ordinating supplier pitches, with the right internal stakeholders
- Follow process outlined by Procurement Operations and supply that team with all the relevant data and detail to meet internal governance and processing requirements
- Work cross-functionally to ensure stakeholders feed in their requirements and are part of the selection and engagement processes
- Work to award and appoint new suppliers
- Contract negotiations and drafting of commercial terms alongside Legal
- Deliver and track savings and build a pipeline of future opportunities
- Develop the category strategy roadmap, sharing with stakeholders to ensure alignment, drive greater collaboration

What experience we’re looking for

- Qualified experience in related areas: Facilities Management, Business Operations, Retail Operations, Product, Supply Chain
- 5+ years of experience in selecting, onboarding, and managing suppliers
- Experience of drafting, negotiating, and managing supplier agreements within FM, People Operations, Retail categories
- Excellent relationship management skills and the ability to work collaboratively with senior management
- Extremely customer-focused, taking the time to understand the needs of the business and taking ownership for all Procurement liaison with the relevant stakeholder groups
- Strong ability to influence others with excellent written and verbal communication skills
- Self-motivated and collaborative individual with a curious and driven approach
- Flexible working approach, and open to exploring categories outside of outlined remit should the opportunity arise
- Basic understanding of sustainable procurement best practices and how to embed this into the sourcing process

About us

At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet.

Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all.

Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10-year license.

Sustainability – Our aim is to become a net zero national lottery. We have 2030 targets to decarbonise our operations and energy. We’ve already transitioned to renewable energy providers, made our London and Watford offices zero gas, and ensured our fleet consists of low-emission vehicles. In addition, we’re working with our value chain partners to develop a net zero target date.

Empowering every voice – We believe in creating a culture where everyone feels they belong, can be themselves, has access to opportunities and can thrive for the benefit of good causes. Our diverse teams are working hard to make all parts of The National Lottery inclusive – whether people play a game in a store or online, because when everyone can play, everyone wins..

An inclusive reward offering with wellbeing at the centre

At Allwyn, inclusion is built into how we care for our people. Our benefits and policies support colleagues and their families at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed. Our people are more than colleagues - they’re winners, driving positive change and making a real difference in communities.

Benefits

Company Bonus Scheme

Matched pension contributions up to 8.5%

26 days annual leave + 2 Life Days (and bank holidays)

Single Private Health Cover

Complimentary Private Medical

Income Protection

Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.

Enhanced Family Leave (Maternity, Paternity, Adoption)

Wellness Allowance £500

Employee Assistance Programme

Discounted Health Assessments

Volunteering Days

Matched Funding

We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at [email protected] and we’ll be happy to help.