About this role
You will bridge the gap between business requirements and technical AI orchestration—leveraging Data Cloud, building precise prompts, and designing multi-agent environments while adhering to strict trust and security standards.
Technical Requirements
● Experience: 4+ years of hands-on Salesforce ecosystem experience (Admin/Developer/Consultant), with at least 1 year of dedicated experience building AI-driven CRM architectures (Agentforce or Einstein Copilot).
● Salesforce Core: Strong understanding of standard automation tools (Flows, Apex, Lightning Web Components) to support custom Agent actions.
● Data Literacy: Solid grasp of Salesforce Data Cloud , data modeling, ingestion, and vector search strategies.
● AI Core Concepts: Deep familiarity with prompt engineering guardrails, LLM reasoning logic, and token optimization.
Preferred Certifications
● Salesforce Certified Agentforce Specialist (AI-201) (Highly Preferred/Mandatory)
● Salesforce Certified AI Associate
● Salesforce Certified Platform App Builder or Platform Developer I (PD1)
● Salesforce Certified Data Cloud Consultant
Soft Skills
● Excellent communication skills with the ability to translate complex AI behavior into clear business logic for stakeholders.
● A strong analytical mindset to look through reasoning traces and continually tune AI responses.