Sales Advisor - Søborg

TeslaDenmarkOn-siteFull-timeSenior, 5–8 yearsListed 6 hours ago

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About this role

As a Sales Advisor, you will help customers on their journey to owning a Tesla. You will be a product expert who is passionate about Tesla’s mission and can clearly explain the benefits of owning a Tesla. You will understand each customer’s needs, educate them on our vehicles, and guide them through the sales process so they can make an informed decision.

You are determined to succeed, and you are driven by Tesla’s mission to accelerate the world’s transition to sustainable energy. You are part of a wider sales and delivery team, and you are expected to work closely and flexibly across tasks. You cooperate with a one-team mentality to achieve sales and delivery targets.

- Be a product expert on Tesla vehicles and technology, and stay up to date with the latest developments.

- Understand each customer’s needs and provide a solution that fits them.

- Give clear, transparent information on owning a Tesla, including charging, maintenance, environmental impact, and the driving experience.

- Guide customers through the sales process, including finance options, trade-ins, and delivery timelines.

- Be a trusted advisor. Answer questions and handle concerns or objections with care.

- Deliver a customer experience that builds a long-term relationship.

- Meet or exceed sales targets and performance metrics.

- Work closely with the wider Tesla team so the customer experience stays seamless.
General duties

- Stay flexible and support sales and delivery needs across the team.
- Keep customer details and actions accurate and up to date in our internal systems.
- Follow and share best practices across your Tesla location.
- Educate customers on the full Tesla ecosystem and the solutions available to them.
- Complete sales administration on time, including contracts and finance, and work closely with the relevant teams to get it done.
- Take on additional duties to support wider business needs.

- Passion for Tesla’s mission and products, and a desire to share that with others.

- Strong communication skills and the ability to build rapport with customers. Able to explain complex topics in simple terms.

- Focused on educating customers and understanding their needs.

- Able to work in a fast-paced environment and prioritise multiple tasks and deadlines.

- Strong attention to detail and good organisational skills.

- Able to work independently and as part of a team.

- Able to communicate clearly and respectfully in Danish and English.

- Valid driving licence.