Account Director (Network Testing & Planning)

The Role & Team:

Infovista is looking to hire a commercially driven Account Director to accelerate market growth through CSPs, Service Providers, and a productive managed VAR ecosystem. This is a hands-on, quota-carrying sales role accountable for revenue delivery, qualified pipeline creation, new customer acquisition, installed-base expansion, and accurate forecasting across Infovista’s product portfolio.

The successful candidate will combine three core capabilities: farmer, hunter, and ecosystem builder. They will grow the installed base through renewals, upselling, cross-selling, and deeper account penetration; acquire new logos and develop new opportunities in untapped markets; and activate CSP, Service Provider, and VAR partners through partner development, joint account planning, and co-selling.

The Account Director will personally drive opportunities while leveraging partners to scale market reach and revenue, working closely with pre-sales, sales operations, product marketing, and product development to deliver successful outcomes for Infovista customers.

Key Responsibilities:

· Own and deliver assigned revenue targets across the mid-market, with clear accountability for bookings, pipeline generation, deal progression, and forecast accuracy.

· Grow the installed base by driving renewals, upselling, cross-selling, and expanding Infovista’s footprint within existing CSP, Service Provider, and enterprise accounts.

· Acquire new logos by identifying target accounts, creating demand, developing qualified opportunities, and closing new business across underpenetrated markets.

· Build and execute account plans that translate customer needs, market potential, and Infovista’s portfolio into measurable growth opportunities.

· Activate and grow a managed ecosystem of CSP, Service Provider, and VAR partners through partner development, joint account planning, opportunity mapping, and co-selling execution.

· Personally manage the sales cycle from opportunity creation to negotiation and close, coordinating internal resources while maintaining ownership of commercial outcomes.

· Develop and maintain executive-level relationships with customers, prospects, and partners to create access, shape opportunities, and strengthen Infovista’s position.

· Maintain disciplined CRM hygiene, including accurate pipeline data, opportunity stages, close plans, next steps, and reliable forecast submissions.

· Convert marketing- and sales-qualified leads into qualified pipeline and targeted account-based motions that support territory growth.

Qualifications:

· Proven quota-carrying sales experience with a demonstrable track record of achieving or exceeding targets, building qualified pipeline, and closing complex B2B software or technology deals.

· 5+ years’ experience selling products and solutions to CSPs, Service Providers, and related telecommunications businesses.

· 10+ years of total experience in the telecommunications, networks, or related technology sector.

· Experience growing existing accounts, acquiring new logos, and developing partner-led or partner-influenced opportunities through VARs, Service Providers, or ecosystem channels.

· Exposure to operators’ OSS environments and experience selling solutions linked to network testing, planning, optimization, monitoring, performance management, and network lifecycle automation.

· Experience selling complex, network-based applications across voice, video, mobile broadband, fixed, 5G, IoT, and related communications environments.

· Knowledge of how automation and machine learning can reduce MTTR, improve operational efficiency, and support customer business outcomes.

· Expert knowledge and practical experience of at least one major B2B sales methodology.

· Track record of engaging senior executives, negotiating commercial terms, and closing opportunities with multiple stakeholders.

· Bachelor’s degree in Engineering, IT, Business Studies, or a related field.

· Ability to travel within region.

Skills:

· Strong commercial acumen with the ability to qualify opportunities, shape value propositions, build business cases, and align Infovista solutions to customer priorities.

· Confident negotiation and closing skills, with the discipline to manage complex opportunities through clear close plans and executive alignment.

· Entrepreneurial drive and resilience to operate independently in a dynamic mid-market environment while actively creating demand and progressing opportunities.

· Ability to build productive customer and partner relationships that create access, trust, influence, and measurable commercial outcomes.

· Strong understanding of CSP and Service Provider challenges in planning, deploying, migrating, and operating multi-vendor networks.

· Competitive awareness and the ability to position Infovista’s portfolio clearly against alternative offerings.

· Excellent communication, organization, CRM discipline, and self-management across multiple accounts, opportunities, and partner motions.

Success Indicators:

· Consistent quota attainment and delivery of assigned revenue targets.

· Healthy qualified pipeline generation and coverage aligned to territory and forecast commitments.

· New-logo acquisition and expansion into underpenetrated mid-market accounts.

· Installed-base growth through renewals, upsell, cross-sell, and increased account penetration.

· Partner-sourced or partner-influenced revenue generated through CSP, Service Provider, and VAR ecosystem leverage.

· Reliable CRM hygiene, forecast accuracy, opportunity progression, and close-plan execution.