About this role
Be Part of Our Story. Grow with Us.
Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.
Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.
This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.
We are looking for a Butler to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.
In this position, you will create memorable stays for Ionian Exclusive guests through attentive, discreet and personalized service. You will anticipate guest needs and ensure a seamless experience throughout their stay, delivering the highest standards of professionalism, warmth and hospitality.
Responsibilities
- Prepare suites and villas and fulfil guest preferences before arrival.
- Welcome guests, escort them to their rooms and explain Butler services.
- Deliver daily amenities and provide in-suite Food & Beverage service.
- Assist with departures, packing and unpacking of guest belongings.
- Maintain guest profiles and preferences to create tailored experiences.
- Anticipate guest needs, handle requests and coordinate with relevant departments.
- Guide and supervise Assistant Butlers and Trainees while following hotel standards and procedures.
Requirements
- High school diploma or equivalent qualification.
- Fluent in spoken and written English. Additional languages will be considered an advantage.
- Excellent communication and guest service skills.
- Good knowledge of food products, standard recipes and food preparation.
- Good computer skills and ability to use hotel systems and software.
- Ability to handle challenging situations, work under pressure and remain professional.
- Strong negotiation, upselling and telephone skills.
Benefits
What We Offer:
- Private Medical Plan
- Accommodation in the vicinity of Costa Navarino (for eligible associates)
- Meals Provided On-site
- Uniform & Laundry Service (where applicable)
Personal & Professional Growth:
- Ongoing Training & Development Opportunities
- Opportunities for Task Force Assignments at Marriott Hotels Abroad
- Experience in a Multicultural & International Work Environment
Wellbeing & Perks:
- Use of Costa Navarino Facilities (subject to internal policies)
- Access to the Support Room - Online Wellness Platform
- Recognition & Wellbeing Initiatives
- Employee Discounts & Associate Benefits at Marriott Hotels Worldwide
Ready to be part of our story? We would love to hear from you.
Apply today and grow with us at Costa Navarino.