Executive Housekeeper

Hotel Executive Housekeeper

Hotel housekeeping experience is required—Marriott experience is strongly preferred.

Job Responsibilities

- Supervise housekeeping and laundry staff, including performance evaluations, training, and development.

- Schedule staff based on labor standards and forecasted occupancy.

- Assist the General Manager with developing and managing the departments annual budget.

- Monitor performance and expenses to ensure alignment with financial goals.

- Enforce company policies, procedures, and safety standards.

- Maintain room and public area cleanliness according to brand and hotel standards.

- Compile and report accurate room status updates to the Front Office daily.

- Ensure proper handling, security, and return of guest lost and found items.

- Maintain productivity and labor cost goals.

- Establish and maintain cost control systems for staffing, linens, and cleaning supplies.

- Conduct regular inventories of linen, supplies, and equipment.

- Deliver exceptional guest service and ensure all guest needs are met promptly.

- Perform other related duties as assigned.

Job Skills

- Ability to follow written, oral, and electronic instructions with strong attention to detail.

- Proficient in basic math: addition, subtraction, multiplication, division, percentages, and ratios.

- Strong reading and writing skills; able to write reports and communicate effectively in English.

- Excellent organizational and problem-solving skills; able to plan, assign, and direct work.

- Capable of maintaining a professional, positive work environment and promoting teamwork.

Qualifications

- Experience: Minimum of 4 years of hotel experience, including at least 2 years as an Assistant Executive Housekeeper and 2 years of hands-on housekeeping and laundry experience.

- Preferred: Marriott brand experience.

Management Responsibilities

- Recruit, interview, and train team members.

- Supervise, motivate, and evaluate team performance.

- Recommend promotions, disciplinary actions, or other status changes.

- Address associate concerns and maintain employee relations.

- Plan and assign work schedules; determine techniques and procedures.

- Manage inventory and supply ordering in coordination with the GM.

- Oversee departmental safety, security, and compliance with legal and brand standards.

- Participate in departmental budgeting and expense control.

Physical Requirements

- Ability to speak, hear, and see clearly at close and long range.

- Frequent lifting and carrying up to 30 lbs.

- Continuous use of hands and arms; frequent bending, walking, and standing for extended periods.

- Must be able to work overtime, weekends, and holidays as needed.

- Exposure to cleaning chemicals and laundry equipment.