LCR Counselor

Navy Federal Credit UnionPensacola, FloridaHybridFull-timeMid level, 2–5 yearsListed 5 hours ago

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About this role

To recover consumer, credit card, and mortgage accounts charged against the Regular Reserve, security items, and accounts receivable items charged to Other Losses.

- Significant years of experience obtained in the collection of delinquent loans
- Ability to independently apply credit and collection principles and practices to collect charged off loans, including enforced collection
- Ability to quickly read, comprehend and analyze written material
- Ability to exercise assertiveness, self-confidence and initiative
- Ability to deal tactfully and effectively with individuals in difficult situations
- Thorough knowledge of credit and collection laws
- Effective interpersonal, verbal and written communication skills
- Computer skills including familiarity with word processing and spreadsheet software

Desired Qualifications

- Thorough knowledge of NFCU policies, practices and procedures
- Familiarity with the various automated collection systems utilized by NFCU

Additional Information

Hours:

- Monday - Friday, 9:00AM - 5:30PM CST

Locations:

- 5550 Heritage Oaks Dr. Pensacola, FL 32526
- 820 Follin Ln. Vienna, Virginia 22180
- 141 Security Drive Winchester, VA 22602