Agile Product Owner - Digital Banking

Job Title:
Agile Product Owner - Digital Banking

Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.
Location: USA: Remote (Must be willing to work EST hours)

Position Overview

We are seeking an experienced Agile Product Owner to lead the modernization and delivery of digital banking solutions across online, mobile, and API-driven platforms. This role will drive digital customer engagement, manage integrations with core banking systems and fintech partners, and collaborate with cross-functional teams to deliver innovative banking experiences.

Key Responsibilities

Digital Banking Product Ownership

- Own, prioritize, and manage the product backlog for digital banking channels, including mobile applications, online banking platforms, and open banking APIs.
- Translate business requirements into user stories, acceptance criteria, and actionable development tasks.
- Ensure backlog priorities align with customer needs and business objectives.

Digital Transformation & Modernization

- Define and deliver features that modernize traditional banking services through digital self-service capabilities, including: Digital onboarding
- Remote Deposit Capture (RDC)
- Wire transfers
- Person-to-Person (P2P) payments
- Digital account management

Core Banking & Fintech Integrations

- Lead integrations between digital channels, core banking applications, payment systems, authentication platforms, and third-party fintech solutions.
- Partner with engineering teams to support API-driven banking architectures and cloud-enabled solutions.

Agile Delivery & Stakeholder Management

- Collaborate with Product Managers, Development, QA, and Release Management teams to define product roadmaps and delivery plans.
- Participate in Agile ceremonies, including sprint planning, backlog grooming, reviews, and Program Increment (PI) planning.
- Serve as the liaison between business stakeholders and technical teams to ensure alignment on product vision, priorities, and value delivery.

Quality, Security & Compliance

- Validate completed work against acceptance criteria and business requirements.
- Ensure solutions comply with security, regulatory, and PCI standards.
- Support initiatives related to fraud prevention, multi-factor authentication (MFA), and customer security.

Required Qualifications

- Bachelor’s degree in computer science, Computer Engineering, Business, or a related field.
- 5+ years of experience in Product Ownership, Product Management, Business Analysis, or Agile Software Development within Banking, Financial Services, or FinTech.
- Strong understanding of digital banking platforms, mobile banking, online banking, and API-driven architectures.
- Experience with Agile tools such as Jira, Confluence, and Aha!.

Preferred Skills

- Knowledge of cloud platforms such as AWS or Azure.
- Experience with payment ecosystems including ACH, RTP, Bill Pay, and P2P payment solutions.
- Understanding of digital banking security practices, including MFA, biometrics, fraud mitigation, and banking compliance frameworks.
- Strong stakeholder management, communication, and leadership skills.

The base salary for this position is $106,087- $134,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 10/22/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.  Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.  If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#WFH

#LI-Remote

#Concentrix

Location:
USA, GA, Work-at-Home

Language Requirements:

Time Type:
Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

·     English

·    Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected] .  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE