Quality Manager

QUALITY MANAGER

Are you a quality-driven leader who thrives on building strong teams, improving processes, and driving operational excellence? HGC Industries is seeking an experienced Quality Manager to lead our quality team, strengthen quality systems, and ensure the highest standards of product quality and customer satisfaction. In this role, you'll have the opportunity to make a meaningful impact by developing employees, driving continuous improvement, and leading initiatives that support company growth. If you're passionate about quality, leadership, and making a difference, we want to hear from you!

JOB OVERVIEW
This role supports HGC Industries' mission and Core Values by developing the corporate-wide processes and procedures required to conform to IATF 16949 and ISO14001 standards, while assembling and leading a team responsible for quality assurance, quality control, and quality systems. The Quality Manager will also ensure employees are properly trained and supervised in the proper technique and use of various types of measurement, product inspection procedures, work instructions, procedural reviews, and other objectives set forth by the organization and/or its customers. They will be responsible for building a trusting, high-performing team, building positive customer relationships, and achieving the quality department's annual goals. This will be accomplished through strong knowledge and experience in quality systems (specifically IATF 16949 and ISO14001), root cause analysis, data collection/analysis, and project management. These systems will support HGC and its customers' strategic goals. Success for the Quality Manager will be achieved by building positive working relationships with their coworkers and customers and meeting the department's goals.

ESSENTIAL FUNCTIONS
Builds and maintains a quality system compliant with IATF16949 and ISO14001
Leads process and procedural development and validation activities including:
o APQP (Advance Product Quality Planning)
o DFMEA (Design Failure Mode Effect Analysis)
o PFMEA (Process Failure Mode Effect Analysis)
o Work instructions
o Process Flow
o Design/Process Reviews
o 8D problem solving and root cause analysis
Develops and supports product improvement and cost savings initiatives and proposals
Follows and reviews active projects by maintaining project activity trackers, attending project review meetings, and signing off on project phase completions
Provides quality support as necessary to customers during all phases of product development
Performs and supports internal and external audits as necessary
Builds solid, trusting relationships between internal and external stakeholders
Supports the purchasing department with supplier audits

SUPERVISORY RESPONSIBILITIES
Provides employee coaching, mentoring, feedback, and development
Establishes performance expectations, evaluates performance, and addresses performance or conduct concerns
Manages employee corrective action, resolves workplace conflicts, and promotes employee engagement
Participates in employee recruitment, interviews, selection, and hiring recommendations.
Oversees employee onboarding, training, and development
Manages employee schedules, work assignments, attendance, timecards, and time-off requests.
Recommends employee promotions, compensation adjustments, and terminations.
Supervises other supervisors or managers

REQUIRED SKILLS AND ABILITIES
Proficient math skills, including unit-of-measure conversion calculations
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Excellent time management skills and ability to efficiently manage priorities and tasks based on importance
Excellent organizational skills and attention to detail
High adaptive capacity to effectively manage demands and frequent change, delays, or unexpected events
Ability to work self-sufficiently to ensure accuracy and quality of tasks
Ability to navigate and resolve internal or external situations effectively and resourcefully
Ability to work effectively in a fast-paced environment
Ability to establish and maintain effective relationships with customers, coworkers, and HGC Industries stakeholders
High level of emotional intelligence

QUALIFICATIONS
Bachelor of Science in Engineering or a technical field, or at least ten years' experience in Quality Engineering
3+ years supervisor experience preferred
3+ years' experience in automotive preferred
Certified Quality Engineer, IATF 16949 or ISO14000 auditor – a plus

PHYSICAL DEMANDS
Sitting for long periods
Occasionally lifting, moving, and carrying up to 50 pounds

ENVIRONMENTAL CONDITIONS
Manufacturing plant and office employees can/will be exposed to noise, dirt, dust, fumes, odors, chemicals, and other airborne particles.

TRAVEL REQUIREMENTS
Less than 5%

BENEFITS:
Generous Paid Time Off Policy
401(k) Retirement Program w/ Company Match
Medical, Dental, and Vision plans
STD & LTD
Employer-Paid Life Insurance
Pet Insurance/Discount Plan
Employee Assistance Program

ABOUT US

HGC Industries is a worldwide leader in designing and manufacturing gaskets, seals, and fabrications. For over 50 years, our customers have trusted us to fulfill their advanced sealing & stamping requirements. We provide technical sealing and stamping solutions to customers worldwide through excellence in engineering, technology, manufacturing, and customer service. Our mission is to create gaskets and components that meet the most complex manufacturing challenges and deliver high-quality products and services worldwide at reasonable cost.
At HGC, our employees are the foundation of our success. We encourage our employees to use their strengths, expertise, and determination to deliver on our commitments and achieve individual growth. When you join HGC Industries, you become part of a diverse, collaborative team that goes beyond the ordinary and delivers cutting-edge solutions.

HGC Industries provides equal employment opportunities to all qualified employees and applicants. We prohibit discrimination and harassment of any type. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics protected by federal, state, and local laws.