About this role

JOB SUMMARY:
Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all.

Schedule: 40 hrs/week

Essential Functions
Greet patients, make appointments, prepare and assemble patient information, process lab results.
Enter patient information as part of EHR in NextGen.
Maintain patient records, checking for completeness, errors, signatures.
Complete related financial paperwork for clients.
Copy/transfer medical information/charts as needed and per PPCCC guidelines.
Assist with prescription refill visits.
Comply with infection control, safety and emergency guidelines.
Perform such other duties as may be assigned by supervisor.
Follow all mandated reporting PPCCC policies.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medical Assistant Certificate is required
Excellent written and verbal communications.
Excellent computer skills, experience with Electronic Health Care systems preferred.
Ability to relate to diverse communities,
Accuracy and attention to detail.
Work independently and as a team member.
Availability to work flexible hours, as required.
LANGUAGE SKILLS:
English-Spanish-Mixteco trilingual skills are desirable.
EDUCATION and/or EXPERIENCE:
Medical Assistant Certificate.
One (1) year proven Customer Service experience/health care background preferred.

Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $ 26.57/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.
Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.