Implementation Senior Lead - P2P

Would you like to play a key role in helping NHS
organisations adopt services successfully and get the greatest value from
working with NHS Shared Business Services?

We’re looking for an Implementation Senior Lead to join our
Implementation Team. You’ll provide high-quality implementation support across
key finance workstreams, combining process expertise, client engagement and
project delivery skills to support successful onboarding and ongoing client
partnerships.

The Implementation Team covers Client Onboarding, Data &
Technology, Client Success, Mergers & Reconfigurations and Strategic
Delivery, with colleagues working across these areas. You’ll join a
collaborative and supportive team with strong cross-functional working,
partnering with clients, project managers and operational teams to develop
effective solutions, share best practice and deliver a responsive service.
You’ll work with a high level of independence and may also support, coach or
mentor Implementation Leads.

The role is based in Leeds and follows a Hybrid Variable
working arrangement. It will involve national travel.

What you'll be doing:

- Lead
process impact workshops and walkthroughs, explaining NHS Shared Business
Services systems, processes and best practice to clients.
- Establish
local processes, transaction volumes and data requirements, using client
data to support process design and informed decision-making.
- Develop
integrated process solutions that reflect NHS Shared Business Services
systems, best practice and clients’ local business needs.
- Act
as a key point of contact for clients and Implementation Leads, resolving
escalated queries and providing training, guidance and specialised
support.
- Support
project scope, milestones, risks, issues, reporting, cutover planning and
stabilisation activities in collaboration with project managers and
operational teams.
- Contribute
to continuous improvement, implementation products and best-practice
toolkits, while coaching and supporting Implementation Leads.

What you’ll bring:

- Strong
Excel skills, with the ability to manipulate, interpret and present data.
- Knowledge
of NHS Shared Business Services processes, financial approval workflows
and the operational context of NHS organisations.
- Experience
of relevant Oracle applications and financial or procurement systems.
- The
ability to plan, organise and structure your work to meet deadlines across
multiple client assignments.
- Project
delivery experience, with effective problem-solving, decision-making and
risk-management skills.
- A
client-focused and adaptable approach, including professionalism and
sensitivity when supporting organisations and colleagues through change.

If you’re interested in this role but not sure if your
skills and experience are exactly what we’re looking for, please do apply, we’d
love to hear from you!

Employment
Type: Full-time, Permanent
Location:
Leeds
Security
Clearance Level: DBS
Internal
Recruiter : Alex
Salary:
Upto £45,000
Benefits: 25 days annual leave with the option to buy additional days, pension,
life assurance,

Although
this role is advertised as full-time, we believe that flexibility at work can
promote work/life balance, increase your motivation, reduce stress and improves
performance and productivity. We support different ways of working and can
offer a range of flexible working arrangements. So, if you’re interested and
need to work flexibly, we encourage you to apply and talk to us about what
might be possible.

Loved
reading about this job and want to know more about the sector?

NHS
Shared Business Services (NHS SBS) was created by the Department of Health and
Social Care to deliver corporate services to the NHS. A unique joint venture
with Sopra Steria, a European leader in digital services and software
development, we make life easier for NHS employees, patients, and suppliers,
and deliver value for money to the taxpayer. Proud members of the NHS family,
we provide finance & accounting, digital, procurement and workforce
services to more than half the NHS in England, and our solutions are
underpinned by cutting-edge technologies and our teams’ expertise, in-depth
understanding of the NHS, and commitment to service excellence.

We
share common values and unity of purpose with the rest of the NHS family, are
committed to being a force for good, and are dedicated and empowered to act
responsibly and sustainably at organisational, team and individual level.

Would
you like to join us on our journey?