Merchandiser

- Parts Follow up of service parts & Expedition from external Global Suppliers, Ford plants and catering to the dealers.

- Liaise with the transporter and traffic team for shipment delays.

- Follow up with QC team, Depot and Contract Packers for prioritization of receipts or any shipment discrepancies.

- Follow-up with Purchase for resolving purchase related issues. This could be price revision request from suppliers, tool breakdown, supplier bankruptcy, resourcing.

- Responding to Customer Liaison, High-level Helpdesk and Golden Service about part availability date.

- Coordinate with Supplier Technical Assistance (STA), Purchase and supplier during engineering level changes.

- Coordinate with suppliers and campaign coordinators for procuring parts from supplier to meet campaign requirements.

- Educate the suppliers on importance of Q1 rating and try to improve their delivery performance.

- Take premium freight decisions based on part criticality.

- Responding to queries from Supplier, Purchase, Inventory, Central Forecasting and Supply chain management team.

- Work in conjunction with suppliers to secure on time delivery and improve other processes to support increased supplier delivery performance ratings.

- B.E with 2 to 4 years of experience in SCM, Inventory, Forecasting & Logistics.
- Good Communication Skills
- Good Analytical Skills.