Event Program Manager, Content, Global Event Content, Platform Operations, and Go-to-Market

Description

The Global Events Content team is seeking an experienced Event Program Manager to own two content mandates for 1P flagship events: the embargo content lifecycle for confidential launch sessions, and workshop (interactive, hands-on) content and delivery. For embargo, this role manages confidential launch session content end-to-end from session intake through post-launch, in close partnership with Product Marketing and launch operations. For workshops, it serves as the Event Content team’s primary liaison with the workshop content and delivery platform team, ensuring hands-on sessions run smoothly. The ideal candidate is strategic-minded, highly organized, operationally rigorous, security-conscious, and comfortable coordinating across Product Marketing, launch operations, event technology, and vendor partners in a fast-paced global environment.

Key job responsibilities
- Own the end-to-end embargo content lifecycle for 1P flagship events, from session intake through post-launch, working closely with Product Marketing and launch operations to develop and execute event content strategy for confidential launch sessions.
- Oversee embargo content tooling, manage permissions and data security protocols, and drive decisions on tooling changes tied to process improvement.
- Design and continuously improve embargo workstream processes, identifying gaps and implementing changes that increase operational rigor and reduce risk as the program scales.
- Serve as the Event Content team’s primary liaison with the workshop content and delivery platform team, coordinating across speakers, service teams, and event operations to ensure hands-on sessions run smoothly at 1P flagship events.
- Manage capacity planning, workback schedules, and speaker communications for hands-on sessions.
- Coordinate with Demand Generation, Event Operations, Event Technology, and vendor partners to ensure content is published, promoted, updated, and surfaced correctly across web and mobile catalogs.
- Create and maintain documentation including playbooks, standardized processes, program narratives, and strategy documents, some of which are reviewed by senior leadership.
- Track and report on workstream performance metrics including CSAT scores, attendance, deadline compliance, catalog dwell time, and catalog activity to inform decisions and demonstrate impact.

Basic Qualifications

- 4+ years of professional non-internship marketing experience
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- Experience using content management systems and content tools
- Experience using data and metrics to drive insights.
- Proficiency in data management tools (e.g., Airtable, Excel).

Preferred Qualifications

- Event planning experience, including onsite event execution, for large-scale conferences (10-25k+ attendees).
- Experience with launch marketing.
- Experience with product marketing or product management.
- Experience with events.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, San Francisco - 88,700.00 - 155,200.00 USD annually
USA, IL, Chicago - 80,600.00 - 141,100.00 USD annually
USA, NY, New York - 88,700.00 - 155,200.00 USD annually
USA, TX, Austin - 80,600.00 - 141,100.00 USD annually
USA, VA, Arlington - 80,600.00 - 141,100.00 USD annually
USA, WA, Seattle - 82,700.00 - 141,100.00 USD annually