Senior Product Analyst, Privacy Operations - Customer Operations Regulatory & Compliance

The Privacy Operations team works to enhance the enterprise privacy program supporting both Con Edison and Orange & Rockland in response to growing customer expectations, risk management imperatives, and current/evolving legal obligations around the collection, storage, processing, and sharing of personal data. In partnership with Enterprise Technology Services, the team is responsible for implementing and managing the technology using the OneTrust platform and the supporting business processes to create a "privacy by design" culture that embeds privacy protection and controls throughout the lifecycle of the data.

The Senior Product Analyst will be responsible for supporting the Product Owners with project and features development and communications, including the projects roadmap, backlog prioritization, project plans, resource utilization schedules and budget materials.

Required Education/Experience
- Master's Degree and 2 years of related work experience or
- Bachelor's Degree and 3 years of related work experience or
- Associate's Degree and 5 years of related work experience

Relevant Work Experience
- Experience as an analyst or part of a product team on technology implementation projects, required.
- Ability to work independently and collaboratively with teammates and stakeholders to drive results and build consensus, required.
- Capable of managing multiple priorities and deadlines with attention to detail, required.
- Experience developing and delivering presentations and creating clear documentation for diverse audiences, required.
- Proficiency in Microsoft Office and related tools (Word, Excel, PowerPoint, Teams, SharePoint, Azure DevOps), required.
- Previous work in utilities or other heavily regulated industries, preferred.
- Familiarity with agile program management, preferred.
- Experience with change management and training, preferred.

Skills and Abilities
- Demonstrated problem solving skills
- Excellent collaboration and team building skills

Licenses and Certifications
- Driver's License Required
- Other: PMP, CCMP, or Prosci Certifications Preferred
- Other: Agile or Scrum certification(s) Preferred
- Other: OneTrust Privacy Professional certification Preferred
- Other: IAPP CIPP-US, CIPM, or CIPT certification Preferred

Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Must be able and willing to travel as needed.
- Must be able to provide off hours support as required.