EPMO Project Analyst

Who We Are

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.

At BHFCU, we’re committed to improving the lives of our members every day, and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.

General Purpose:   The analyst will work cross-functionally to identify, develop, and deploy new business processes. Responsible for implementing key strategies in accordance with the goals of BHFCU. The Project Analyst will assist with communicating project plans and act as a liaison between end-users and stakeholders.

Essential Duties/Responsibilities

- Understand and analyze existing data in process improvement and project manager to help make informed decisions on business needs and value of outcomes.

- Assist with individual and cross-department team projects that support the strategic plan, create efficiencies, or benefit the overall budget. Assist with the completion of assigned projects on time, to specifications, and with accuracy and efficiency.

- Clearly outline milestones and tasks involved in a project.  Delegate work and assignments to team members based on expertise, work experience, and time constraints.  Motivate team members to complete assigned tasks in a timely manner.

- Conduct cost analysis, estimating expected costs for the project.  Prepare and implement a budget based on estimates.  Report cost outcomes following completion of the project.

- Understand current system capabilities and align with future projects working closely with the EPMO team.

- Assist with risk assessments, report risks to project manager, and provide recommendations for mitigation of risk.

- Address questions, concerns, and/or complaints throughout the project.

- Act as a liaison between credit union and vendors as assigned.

- Communicate and collaborate to provide training and information related to projects.

- Ensure compliance with federal, state, local, industry, and credit union regulations, standards, specifications, and best practices.

- Ensure initiatives achieve the intended business value through strong ownership of outcomes.

- Serves as consultant and facilitator to internal business groups on process improvements and projects designed to improve their business results. Partner with business stakeholders to identify, refine, and document detailed business needs.

- Frequently interfaces with business partners, business lines, including management, and/or internal resources to ensure quality and timeliness.

- Review contracts and financial reports for vendor onboarding.

- Assist with project status report generation on a regular basis to be presented to stakeholders.

Other Duties/Responsibilities

- Conduct research and analyze data to arrive at valid conclusions, recommendations, and plans of action.  Prepare comprehensive reports and present ideas clearly and concisely, both orally and in writing.

- Develop methods and procedures to improve effectiveness and efficiency. Gather the necessary information for submission of required reports and necessary forms.

- Remain current on changes within the legal, regulatory, economic, competitive and technology environments that may affect the credit union.  Disseminate information to keep management and staff current regarding changes in laws, policies, procedures, and regulations.

- Continuously review business needs, refines priorities, and identify opportunities and risks.

- Attend meetings, seminars and programs to learn new job-related skills, services, and regulations.

- Additional duties as assigned or required.

Job Knowledge

- Working knowledge of laws and regulations related to the credit union.

- Strong presentation and creative writing skills; ability to communicate with employees and management; ability to meet deadlines and work under pressure.

- Strong understanding of business writing.

- The ability to effectively communicate with all levels of the organization and to outside parties.

- Working knowledge of organization's policies/procedures and credit union's service philosophy.

- Working knowledge of the credit union's in-house computer system and internet.

- Working knowledge of leadership techniques to enhance staff productivity and to maintain positive staff morale.

Job Qualifications (Skills)

Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.  The following list outlines the physical considerations that are normally encountered in this job.

- Vision:  A sighted person to handle cash transactions and verify financial transactions.  Ability to complete necessary paperwork.

- Speech/Hearing:  Ability to communicate verbally and in writing with staff, members and vendors.

- Manual Dexterity:  Ability to perform necessary computer-related input.

- Physical Mobility:  Limited mobility required.  Requires the ability to work flexible hours.

Job Qualifications (Ability)

- Ability to understand and follow complex written and oral instructions and disseminate that knowledge in a clear and understandable format to others.

- Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure.

- Ability to prepare and maintain confidential records and reports.

- Ability to produce a high volume of work in a timely manner that is accurate and of high quality.  Ability to prioritize work and set independent deadlines.  Ability to handle multiple tasks.

- Ability to analyze statistics and financial data, gather, assemble, correlate, and interpret facts and develop solutions.

- Ability to work within established guidelines with latitude to make decisions and take initiative to resolve problems or unique circumstances.

- Ability to use a rational and organized approach to completing tasks.

- Ability to address challenging topics, change management, and engage in conversations with colleagues, team members, and stakeholders.

Job Qualifications (Education/Experience)

Job requires a four-year college level of language, math, and reasoning skills.  Three years’ experience in a related field with equal responsibilities is acceptable. Experience in the financial industry is strongly preferred. Formal training should be supplemented with continuing education.  PMP, PgMP, CAPM, LEAN/Six Sigma, and/or comparable project management certifications are preferred.

Working Conditions

Material and Equipment Involved

- Personal Computer

- Presentation Aids

- WebEx

- Scanners

- Projectors and Screens

- PowerPoint

- Excel

- Word

- Photocopy Machine

- Various Software Applications

Work Environment/Physical Activities

Occasional travel to one of BHFCU’s branch locations or attendance at community events may be required.

Job requires limited physical effort.  It is primarily a desk assignment.  Work within a highly structured and supervised environment. Ability to function in a fast-paced area.  Ability to handle multiple tasks simultaneously.  Work creates normal fatigue daily.  Work creates moderate stress during certain periods during daily routine.  The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations.  The job requires a degree of attention to detail.

Notice:   This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment.  BHFCU adheres to all federal and state labor laws regarding termination and probationary periods.  This position is also subject to all the personnel policies of the Black Hills Federal Credit Union.  Changes may be made to this job description at any time by the President.  Black Hills Federal Credit Union is an equal opportunity employer.

Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.