Lake City CLINIC DIRECTOR

Required Experience:

Previous management experience preferred; previous clinic experience preferred

Required Education:

Graduate of a state accredited school of nursing. Current Iowa license and BLS certification.

Position Summary:

Is responsible for the planning, organizing, supervision, and direction of all the functions of the clinic. Directs and supervises patient care functions and activities in clinic.

Essential Function:

- Plan, organize, coordinate, and direct clinic functions and activities to achieve objectives and comply with regulatory requirements.

- Establish, implement, and update policies, procedures, goals, and objectives for department operation. Maintain applicable NHSC, NRHA paperwork. Prepare Annual Rural Health Clinic review. Maintain RHC policy book.

- Prepare, monitor, and adjust annual departmental operating and capital budget in conjunction with administration to assure cost effective utilization of personnel, equipment, and supplies while maintaining quality patient care

- Review department performance, effect changes as needed to improve services, simplify workflow, and assure compliance with regulatory requirements.

- Interpret hospital and departmental policies and procedures to department staff, patients, medical staff, public, and other departments as is appropriate.

- Establish policies for recruiting department personnel. Interview and hire applicants. Orient/train, assign, schedule, direct, and supervise department staff. Establish staffing patterns. Responsible for personnel performance evaluations and personnel actions such as merit increases, promotions, transfers, disciplinary actions, termination. Investigate irregularities and policy violations and take corrective action. Review and monitor work schedules, work hours, and duty assignments of personnel, effect changes as needed. Promote good employee relations and solve department problems. Develop and maintain job descriptions for department personnel. Maintain and keep current personnel records.

- Attend department managers meetings as scheduled. Attend and serve on hospital committees and serve as a consultant to other departments as requested.

- Maintain record, report, statistic, and budgetary information for administration and regulatory review. Maintain LEM. Assist with implementation of EMR.

- Evaluate and justify department needs and purchases. Direct and supervise maintenance of department facilities, equipment, supplies, and materials to promote efficiency, health, comfort and safety of patients and staff.

- Assure compliance with established standards and regulatory requirements. Adheres to the policies and procedures regarding HIPAA Guidelines.

- Maintain required records and reports including provider medical and narcotic licenses, provider enrollments and CME records.

- Maintain appropriate internal controls over accounts receivable and cash receipt functions and collections.

- Implement audit procedures, make improvements and necessary changes.

- Inspect area daily for compliance with policies, procedures, regulations, and standards and take corrective action when violations occur.

- Ensure accurate maintenance of patients' medical records and that patient records are treated as confidential information.

- Serve as the initial contact regarding provider issues and the primary contact for patient/customer issues.

- Manage provider enrollment issues with commercial and federal/state payers including managed care contracting.

- Satisfactorily qualifies for the position through an Iowa Criminal History/Dependent Adult Abuse check within the limits of applicable laws.

Additional Job Requirements:

- Attends meetings as required.

- Maintain professional growth and development.

- Promote good intra and inter hospital communications and relationships at all times.

- Participate in hospital projects and public relations programs, patient surveys, and community education as requested.

- Performs other related duties as assigned or requested.

Soft Skill Requirement:

- Excellent leadership and interpersonal skills.

- Outstanding written and verbal communication skills

- Self motivated

- Enthusiastic and positive

Hard Skill Requirement:

- Creating a standard of care that complies with the law and must be adhered to by all nursing staff

- Establishing and monitoring infection control programs designed to provide a sanitary environment within the clinical setting

- Monitoring expenses, finances and accounting

- Collaborating with all health staff members and outside agencies to improve the quality of services provided and to resolve any problems

Physical Requirements & Working Conditions:

Positions

How often (per hour/day

Sitting

Frequent (34%-66% of day)

Standing

Occasional (0-33% of day)

Bending/Stooping (repetitive)

Occasional (0-33% of day)

Squatting/Crouching (sustained and repetitive)

Occasional (0-33% of day)

Kneeling (sustained)

Occasional (0-33% of day)

Reaching (all levels)

Occasional (0-33% of day)

Frequent (34%-66% of day)

Lifting requirements

Occasional (0-33% of day)

- 20 lbs. w/c to stand

- Up to 5 lbs. overhead

Pushing / Pulling

Occasional (0-33% of day)

- 40 lbs. of horizontal force at optimal height between 27” and 45” for 500 feet

- 20 lbs. @ waist

Gripping

Up to 45 lbs.

Working Conditions:

May be exposed to infections and contagious diseases. Regularly exposed to the risk of bloodborne diseases. Contact with patients under wide variety of circumstances. Exposed to unpleasant elements (accidents, injuries, and illness). Subject to varying and unpredictable situations. Handles emergency or crisis situations. Performs emergency care. Occasionally subjected to irregular hours. Occasional pressure due to multiple call and inquiries. Requires judgment/actions which could result in death of patient.

Required PPE:

- Eye protection

- Face protection

- Gown

- Mask

- Sterile medical gloves