Director II - Regional Ambulatory Operations

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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

### Job Title
Director II - Regional Ambulatory Operations

### Location
Vero Beach

### Facility
Indian River Hospital

### Department
Admin Executive-Indian River Hospital

### Job Code
001568

### Shift
Days

### Schedule
7:30am-5:00pm

Job Summary

Job Details

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.

As Director II of Regional Ambulatory Operations, you will direct the overall operations for assigned Regional Ambulatory locations to include budget development, clinical operations and patient access, employee management and non-staff productivity. You will also assist in the development of initiatives aligned with the Clinical Institute and enterprise strategies. This is an excellent opportunity for strategic growth and leadership

development for the team.

The ideal caregiver in this role is a strong connected leader who is supportive of operations and is metrics driven. Here, you have the opportunity to truly make a difference with the team and leadership all while developing your management skills. This experience can lead to even further leadership roles within Cleveland Clinic.

A caregiver in this position works days from 7:30AM – 5:00PM.

A caregiver who excels in this role will:

- Direct the overall operations for assigned Regional Ambulatory locations including the organization and management of department operational and business activities.

- Support the application of CC operating procedures and communicate with management to ensure understanding and compliance with policies/procedures.

- Direct the selection and placement of new employees, performance evaluations and corrective actions.

- Interpret and communicate policies/procedures and communicate relevant changes.

- Develop and manage departmental operating budgets and educational funding activities and monitor cost variances.

- Identify and lead key department cost management initiatives to achieve quantified results.

- Develop strong understanding and co-lead in the direction/monitoring of the revenue cycle for the department's professional billing and reimbursement and associated technical centers within department.

- Manage operational areas and identify and drive improvement opportunities in key areas including, patient access, patient experience, service line cost management, quality management, employee engagement and other department functions that support the overall Regional Ambulatory performance.

- Partner with community leaders to support wellness and ensure provided services are aligned with community needs.

- Collaborate with Clinical Institutes and Regional leadership in implementing strategic initiatives within the assigned Regional Ambulatory Operations locations including institute growth strategies, new practice acquisitions and marketing plans.

Minimum qualifications for the ideal future caregiver include:

- Bachelor's Degree in Business, Health Care Administration or related field

- Five years of progressively responsible related work experience, including supervisory experience

- Master's Degree may offset two years of the experience requirement

- Excellent analytical, verbal and written communication skills

Preferred qualifications for the ideal future caregiver include:

- Master’s Degree

Physical Requirements:

- Ability to perform work in a stationary position for extended periods.
- Ability to travel throughout the hospital system. For some roles, ability to travel to other locations, including international travel.
- Ability to operate a computer, audio visual and other office equipment.
- Ability to communicate and exchange accurate information, including the ability to deliver any applicable training in person and virtually.
- In some locations, ability to move up to 25 lbs.

Personal Protective Equipment:

- Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster .

Cleveland Clinic is pleased to be an equal employment opportunity employer.