About this role
Title of Position: Host
Department: Front of the House
Reports to: Manager on Duty
Overall Responsibility:
Purple Cow host team members are responsible for cooperatively working with all team members to consistently provide guests with “Outrageous” service. Host staff are responsible for seating guests, managing wait lists, informing guests of Purple Cow offerings, presenting guests with menus and other sales materials in an friendly, enthusiastic manner with a smile. Purple Cow host staff should have the ability to work positively in a high paced, team environment.
Key Areas of Responsibility:
• Maintaining a clean station
• Greeting and seating of guests
• Rolling silverware
• Answering phones
• Taking guest’s To-Go orders over the phone
• Organizing wait lists
Communicates with:
• Bus staff
• Soda Jerk
• Servers
• Management
Qualifications:
• Strong sense of Guest service and urgency.
• Good Organizational and Multi-tasking skills.
• Ability to stay focused on tasks
• Guest relations
• Ability to work with others
• Ability to stand for extended periods of time
About Us:
We at Purple Cow, treat all team members fairly and seek to provide everyone with an experience that fulfills their professional goals. We allow for everyone’s voice to be heard, and we maintain a learning-oriented and team-based culture.
We provide advancement and educational opportunities at every level of our business so that you can meet your professional and personal goals. Our goal is that all team members can succeed with us and in their careers beyond.