Administrative Support III (L8)

Inside the Role
The Indianapolis RDC is a fast-paced operation that provides direct aftermarket parts support to the PDC network. You will work alongside highly motivated individuals within the organization’s leadership team, focusing on both short and long-term goals and objectives. You will be responsible for maintaining continuous flow of inbound and outbound material, oversee the returns process, research, resolve customer and supplier exceptions, and support purchasing and accounts payable functions.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting hourly wage of $27.88 – $36.06 USD

Pay offered dependent on knowledge, skills, and experience.

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTNA

- Lead office operations in support of the RDC.
- Oversee RDC Purchasing and Accounts Payable functions, including non-production material (NPM) purchasing activities.
- Process MT Adjustments, purchase requests (PRs), and goods receipts (GRs).
- Coordinate receiving and shipping documentation and support inbound receiving activities.
- Coordinate customer service activities and provide administrative support to internal and external stakeholders.
- Facilitate credit and returns processing for customers and suppliers.
- Support OSHA reporting, compliance activities, and budget management.
- Manage APC tickets and system requests.
- Provide support for Workday and other business systems.
- Plan and organize employee engagement events and support new hire onboarding activities.
- Provide support for corporate and dealer groups conducting events in the training room.
- Support systems and tools including UKG, Workday, SAP, DVIEW, FMX, APC, Salesforce, and Badge Development Software.  Support continuous improvement initiatives and operational reporting.
- Travel occasionally to other DTNA locations and external operations for benchmarking and training opportunities.

Knowledge You Should Bring

- 3 years of relevant experience or AA degree + 1 year of relevant experience
- Excellent Customer Service skills
- Proficiency with Microsoft Office applications.
- Leadership experience overseeing a general office/administrative function
- Strong communication, organizational and interpersonal skills.
- Experience with the administration in a multi-shift production environment
- Good clerical aptitude and analytical / problem solving skills
- Continuous Improvement mindset
- An attached resume is required

Exceptional Candidates Might Have

- Experience in a distribution or manufacturing environment is preferred.
- Proficiency in SAP and DVIEW
- Works independently with limited supervision
- Acts as an informal resource for colleagues and can explain detailed and/or complicated information with team
- Provides input, advice and recommendations related to job field
- Experience leveraging AI tools and technologies to improve productivity, efficiency, or business outcomes

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-
Indianapolis, IN US. Relocation assistance is not available for this position.

Schedule Type:
Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

- This position is not open for Visa sponsorship or to existing Visa holders
- Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.