About this role
About World Business Lenders (www.wbl.com)
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.
Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements. T he job requires excellent oral and written command of both the English and Spanish language. Resumes must be submitted in English.
Responsibilities:
- Lead a team of Analysts to review commercial and residential property reports from title vendors and ensure all title issues are resolved in accordance with company policies and regulatory requirements.
- Maintain open lines of communication and collaborate with key departments, including Production, Processing, Closing, Underwriting, and Asset Resolution, to ensure smooth workflow and timely resolution of title-related issues.
- Oversee the Title pipeline and ensure all Service Level Agreements (SLAs) are met, while managing the progress of title clearance and addressing potential bottlenecks.
- Identify and resolve Title issues such as secured liens, judgments, and unclear ownership that could delay loan closings, ensuring the property is eligible as collateral.
- Prepare necessary affidavits and request payoffs to clear liens or other encumbrances on the property’s title.
- Ensure all title issues are cleared promptly, and validate that all associated documentation is accurate, complete, and in compliance with legal standards.
- Work closely with the Processing department to obtain necessary documentation required to meet conditions or clear title for loan approval.
- Perform other projects and duties as assigned to support the title operations and ensure the team’s efficiency in meeting objectives.
Requirements
- Four-year college degree in Business Administration or related field.
- Experience working in a lending or mortgage environment, particularly in processing or closing, is strongly preferred. At least one year of title-related real estate experience is also highly desirable.
- A minimum of one year of customer support experience is required, showcasing the ability to manage customer inquiries and maintain professional relationships.
- Strong organizational and prioritization abilities are essential for managing multiple tasks and ensuring timely clearance of titles.
- Proficiency in Microsoft Office applications and the ability to navigate internal CRM systems or databases is required.
- Ability to navigate internal CRM systems/databases.
- Strong work ethic with ability to thrive in a dynamic, deadline-driven environment.
- Excellent English fluency and communication skills, both written and verbal.
- You must have your own computer/laptop - the company does not supply equipment.
Benefits
What We Offer
💰 Compensation in USD.
🏖️ Benefits include paid time off (PTO).
🌍 Work Environment: Fully remote work environment.
Ready to Apply?
If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply!
