Business Analyst

SUCCESSFUL CANDIDATES WILL:

- Take the lead in annual commercial go-to-market tasks such as target setting, territory alignment, incentive compensation design and rollout

- Lead customer, segment, and competitive intelligence gathering and strategic interpretation

- Identify opportunities to drive growth and profitability through analysis and research

- Work efficiently with senior team members to produce higher quality work by soliciting constructive feedback and guidance, asking questions regularly and taking good notes

- Adapt to, and then improve, our existing business intelligence and analytics tools and processes

- Identify leading and lagging KPIs and proactively develop/maintain our data dashboards and consistently keep teams informed of status on progress, issues and risks with clear and timely updates

- Execute qualitative and quantitative analysis (e.g., customer segmentation, market sizing, competitor analysis, pricing strategy, product mix, etc) to support the formulation and validation of strategic recommendations

- Support the go-to-market business planning, resource and performance reporting across the product portfolio and across multiple commercial teams, from marketing and sales development to business development and dealdesk

- Consult with key business stakeholders throughout the organization to understand and support business challenges with data driven insights, proactively uncover potential risks and identify productivity improvements for scaling

- Create what-if analyses and supporting presentations, through data collection and review, to assess the impact of business opportunities on our financial goals, providing insightful decision bases for senior management

- Explore and recommend new data sources (internal and external) and perform secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles)

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Minimum Requirements:

- Bachelor’s degree in Business, Finance, statistics, consulting, or a related field
- 3+ years of professional work experience in a sales ops, operational, or data analysis related field
- Strong analytical, problem-solving, planning, and project management skills
- Strong organization skills and delivery of assignments in a timely manner

- Strong interpersonal, communications, negotiation, writing, speaking, listening and storytelling skills

- Proficient Microsoft Office Suite user, especially in Excel and PowerPoint

- Keen interest in working for a SaaS business
- Proven success at being self-motivated and enthusiastic
- Ability to work cross-functionally and independently
- Succeeds in a dynamic environment with rapidly changing priorities and ambiguous requirements
- Maintains a positive attitude in the face of resistance or adversity
- Reliable, academically rigorous and coachable

Preferred Qualifications:

- Prior Sales/Revenue Operations experience is a huge plus
- Familiarity with cloud data sources and ETL techniques
- Proficient in major CRMs (Salesforce.com / Microsoft Dynamics) and BI tools such as PowerBI / Tableau
- Strong knowledge of statistics
- SQL query familiarity and ability to build on existing knowledge