Sr Analyst, Systems (ROPS)

Posting Date
10/09/20263201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America
This position is responsible for leading the implementation of new or updating of existing business systems and processes in order to drive improvements across multiple business teams within Revenue Operations.  In order to achieve this, the Sr. Systems Analyst will lead the coordination of multiple stakeholders through the Software Development Life Cycle (SDLC) process including IT, external vendors and business teammates.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Analysis & Technical:

- Produces detailed system documentation including requirements, process flows, communications, use cases & user stories

- Recommends to others how to best visualize process flows across multiple systems or businesses; makes recommendations & synthesizes takeaways that connect to broader business objectives

- Leads the development of requirements by collaborating with business leaders & translating business needs into requirements across multiple business systems or processes.

- Performs complex analysis related to a system (ex. Assessing value or ROI of a change, sizing for fixed and funded programs)

- Demonstrates understanding across a larger scope of business systems (multiple systems, multiple businesses using a system, multiple processes) including how data capture & processes across systems are interrelated.

- Assists other TMs in their understanding & continuously learns new system capabilities & recommends how to leverage them.

- Independently produces & distributes recurring reports related to a business system or process utilizing proficiency in tools such as Excel and SQL

- Understands how to pull data from a business system & knows where/who to go to for other needed data

2. Problem Solving:

- Solves complex problems related to systems or processes by outlining drivers & forming a robust approach to solving

- Proactively raises awareness for how issues or changes impact broader projects or other work streams (systems impact, budget, timeline, etc); understands how their work fits into and impacts the business more broadly

- Business lead for IT communication & facilitates User Acceptance Testing and production validation, including writing & executing on test cases. Guides other teammates in UAT & test case creation. Helps to QC others & resolve issues in others work

- Identifies ways to prevent further system issues through automation.

3. Project & Stakeholder management:

- Effectively leads working sessions & facilitates interactions between business teams and IT (ex. Requirement review sessions, project status meetings & post-deployment feedback sessions)

- Directs & executes on next steps to progress a broader project or larger scope of work; identifies & recommends new opportunities to improve existing processes

- Expert in understanding the Software Development Life Cycle and leads business teams in progressing through the process

- Uses expertise in tools such as JIRA, Confluence or Smartsheets to develop and improve systems for documentation; helps others in adhering to documentation standards

- Prioritizes time according to value & business need

- Builds collaborative relationships with all stakeholders

4. Mentorship:

- Provides direction and helps with others’ work; viewed as a mentor and expert across the team

5. Other duties as assigned.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.
The Salary Range for the role is $85,000.00 - $118,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.