About this role
What to Expect in the Role:
- Responsible for posting technicians service time into the computer.
- Responsible for the processing, completion and billing of all service work orders.
- Responsible for entering employee payroll information into the computer system for processing.
- Assist in collecting money for completed service work and making sure the service work is properly charged out.
- Assists with customer follow ups and handling customer service issues.
- Assist service technicians with enrollment in training schools and travel arrangements.
- Responsible for registering new and used equipment with proper delivery dates with the manufacturer.
What We Will Be Needing From You:
- Must have high school diploma or equivalent
- Must be able to read on high school level.
- Experience in service and dealing with customers helpful.