Clinic Manager

Job Summary and Responsibilities

As our Clinic Manager , you will be a visionary leader, setting the standard for exceptional patient care and empowering our teams to achieve unparalleled clinical excellence.Every day, you will inspire and lead a dedicated clinical team (nurses & aides) to prioritize patient needs, maintaining rigorous oversight of regulatory compliance, staffing, and fiscal health. You'll passionately advocate for your team, translating their insights into actionable strategies that uplift both staff and patient experiences.To thrive in this pivotal role, you will embody confident leadership, master tough conversations with grace, and excel as an educator at heart. Your exceptional communication will transform every interaction into a powerful opportunity to elevate understanding and drive our shared mission for superior patient outcomes.

- Operational Accountability: Oversee daily clinic operations, including patient accounts, referrals, clinical staffing, supplies, facilities, and workflows, ensuring safe, efficient, cost-effective, and high-quality patient care.

- Staff Management and Development: Lead staffing, recruitment, training, performance management, and employee development to maintain appropriate coverage, support staff success, and meet operational goals.

- Resource Management and Budget Administration: Develop and administer clinic budgets, monitor expenses and productivity, manage resources responsibly, and implement action plans to address budget variances.

- Patient Experience and Quality Improvement: Address patient, family, and physician concerns; coordinate service recovery; monitor patient satisfaction; and implement initiatives to improve service delivery, safety, efficiency, and overall clinic performance.

- Regulatory Compliance and Risk Management: Ensure compliance with organizational policies, legal and regulatory requirements, quality standards, infection control, environment of care, emergency preparedness, and staff training requirements.

- Strategic Planning and Collaboration: Partner with clinic Medical Directors, regional leadership, and internal and external stakeholders to resolve operational challenges, implement policies and process improvements, lead clinic-specific projects, and support organizational goals.

Job Requirements

Required

- Bachelors Other in related field and Minimum of three years leadership experience, upon hire or

- Five years of leadership experience in the discipline that would demonstrate attainment of the requisite job knowledge/abilities or

- Masters Other, upon hire

- None, upon hire

Where You’ll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.