About this role
Overview
This is a full-time position for a Medical Assistant responsible for providing outpatient nursing care to include triaging patients, taking vitals, stocking exam rooms and calling patients with lab/test results and occasionally scheduling appointments, as well as, assisting with team tasks and paperwork.
Responsibilities
- Reviews list of patients coming in for next day’s appointments and obtains any missing clinical information prior to the visit.
- Phone triage and assist in calling patients & pharmacies to relay prescription, advice or instructions for the providers.
- Take vital signs such as height, weight, temperature and blood pressure, records in electronic health record.
- Chaperones and assists providers and nurses as requested.
- Maintains clean, well-equipped examination rooms, cleans and sterilizes instruments.
- Stock examination rooms and triage area with medical supplies. Inventory and submit reorder requests to office manager.
- Check and follow-up on EPIC In-Basket tasks daily.
- Triage patients based on weekly floor schedule for Providers & Nurses as well as fill in on assignments during staff absences.
- Give ordered injections under the supervision of the nursing staff.
- Will travel to other department of medicine practices to provide support when needed.
- Perform departmental employee respirator fit testing and coordinate with Environmental Services.
- Answer incoming telephone calls and facilitate patient needs as appropriate. Also responsible for taking messages in the electronic health record, paging doctors when appropriate and answering inquiries.
- Schedule patient appointments when needed
- Check-in and check-out patients, obtain and scan referrals when needed.
- Performs other duties as assigned
Qualifications
Minimum Qualifications and Skills:
- Medical Assistant certification.
- BLS Certified.
- Ability to develop and maintain effective relationships with public, partners, customers, and co-workers; while working cooperatively and effectively with others to achieve common goals.
- Ability to manage time and resources to ensure assignments are completed accurately and deadlines are met. Meets attendance/punctuality requirements.
- Ability to adapt to changing work environments, work priorities, and organizational needs. Takes independent action to address and resolve problems.
- Ability to expresses ideas effectively and demonstrate sound judgment with regard to decision-making.
- Ability to deal with others in a direct honest manner and comply with all EVMS policies and procedure.
- Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Ability to apply concepts of basic algebra and statistical analysis.
## Location : Location
US-VA-Norfolk