About this role
Primary Responsibilities
- Assist customers experiencing issues while exiting the garage.
- Assist with parking tickets, payments, validations, and general parking questions.
- Monitor the exit area and help minimize vehicle backups.
- Provide directions and parking information to customers.
- Assist customers throughout the parking facility as needed.
- Report equipment malfunctions, incidents, and unusual activity to management.
- Maintain a professional and visible presence within the garage.
- Perform other parking operational duties as assigned.
Qualifications
Required Qualifications
- Strong customer service and communication skills.
- Ability to communicate professionally with customers, tenants, and visitors.
- Dependable and punctual, with availability to work afternoons and weekends.
- Ability to work independently with limited supervision.
- Comfortable working around vehicles and within a parking garage environment.
- Basic ability to operate parking equipment and learn parking access/payment systems.
- Ability to stand and walk for extended periods during the shift.
- Prior parking, hospitality, security, valet, or customer service experience preferred.